We have purchased the fisher price laugh and learn pony but have no instructions to work it.

Yes. We needed to replace a receiver as well. You can purchase it from Mattel/Fisher-Price at this link: https://store.mattel.com/ProductParts.aspx?productid=T5124&imageName=/fpt5124hi3z.jpg&sec=10796&tx=103&cat=139

https://store.mattel.com/transition.aspx?cmd=new&transitionid=103&cat=139&sec=10796 ..i have been told you can get parts from here..

Same thing happened to me, can't find a solution anywhere

Hello, Bugsy243 -

First, did you replace the batteries in the Laugh & Learn Baby Grand Piano?

If you do not know how to do that, this is the link to the instructions (PDF document):
https://service.mattel.com/instruction_sheets/J9163pr-0920.pdf

You will need Adobe Reader software (free) for the PDF document. If you choose to save it after downloading, I suggest you save it to your Documents folder and give the file a name you can find later . . . something like: Fisher Price Baby Grand Piano. You can also print the instructions for easy reference.

The instructions for the toy state in the CARE section (page 2):
* This toy has no consumer serviceable parts. Do not take this toy apart.

Note: I do not find any other troubleshooting information (besides changing batteries) in the instructions.

Page 6 of the instructions provides the phone number for Fisher Price Consumer Relations:
800-432-5437
9 AM - 7 PM (Eastern Time), Monday - Friday
11 AM - 7 PM (Eastern Time), Saturday
Note: This is the telephone number for the USA. The bottom of Page 6 of the instructions gives numbers for other countries.

After changing the batteries, if the toy piano still does not operate properly, I suggest calling Fisher Price Consumer Relations to find out if there are tips for correcting the blue key and sun hands problems.

Note: If you find the toy piano still does not work properly and choose to purchase a replacement, please send the non-working toy to electronics recycling.

Best wishes.

Here ya go!

http://service.mattel.com/us/product_detail.asp?id=N0446&Ntt=N0446&Pn=1&Brand=Fisher-Price+Infant+Toys&Cat=Laugh+%26+Learn

Rate me positively if this works for you!

alan

Here is the manual.
http://www.fisher-price.com/inst_sheets/T5124pr-0920.pdf

Refer page no. 8

Here's the instruction manual you are looking for:
http://www.fisher-price.com/inst_sheets/N0446pr-0920.pdf

Here is a link to Fisher Price's site to download the instruction manual: http://www.fisher-price.com/fp.aspx?st=2000&e=product&selcat=bgetn&pid=46128.

Hi. Welcome to FixYa, I am Kelly
The same site you state there were no instructions on (FisherPrice) has the insturctions. 4.37 mb file here: http://www.fisher-price.com/inst_sheets/N0446pr-0920.pdf

assembly is on page 5, 6 and 7

AAA and "C" battery installation page 8

TV connect mode page 9

Adult connect TV set up page 10 -11

Play options 12 - 17

This should be what you needed.

Thanks for Choosing FixYa,
Kelly