My freezer has been draining water from the bottom. how do i stop this from happening

E5 Error code indicates that the water collection tank is full. To drain the water collection tank completely, leave the bottom drain cap off long enough to allow any residual water to drain out. Once the water tank is completely drained and no more water flows out, reinstall the cap

Since there is no description of what type of freezer, I will talk generic. Most freezers have some sort of drain heater. Commercial walk-ins use them. 2 types: an insertion type that go inside the drain and another type that is wrapped around the outside of the drain and then wrapped with a foam type insulation call armaflex. hope this helps some.

The drain to it is stopped up or the heat strip that melts the ice has gone bad. When working right, the water should drain out. The water goes into a pan under the freezer and evaporates.

The defrost drain outlet is stopped up and freezing over.
Remove the bottom basket.
Turn the freezer off.
Look in the center of the freezer just below the cooling coils in the bottom of the freezer.
You will see a water drain trough.
It will be full of ice.
Use a hair dryer to thaw the ice and remove it.
The drain will become exposed.
It must be thawed also,so that you can pour water through it and the water goes all the way to the drain pan underneath.

The defrost drain is most likely frozen or clogged. I put together some instructions on clearing this for refrigerator/freezers and it applies the same to all freezers with drains. Take a look and let me know if you have questions.

http://www.fixya.com/support/r4686046-water_leak_from_freezer_ice_freezer

On a top-freezer when the drain stops up water will back up turning to ice and eventually filling the air ducks with ice blocking airflow to the fresh food section causing it not to cool. You will also see a water leak inside the fresh food section. To fix this, remove the evaporator cover, (back or bottom of freezer) and then remove all the ice. Once all the ice is removed, you need to unclog the drain. I do this by forcing hot water down the drain with a turkey baser but you can use any squirt bottle, I have even used the water hose. Once the drain is clear, mix water and baking soda and pour it down the drain to prevent this from happening again anytime soon.

check out the drainage hole if it is properly closed.

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

DRAIN IS STOPPED UP! IS THIS A TOP AND BOTTOM OR A SIDE X SIDE?

the draining pipe is block with something, you can melt the ice with a hear drier or hot water, then put a wire true the pipe and after that, test the pipe again.