Nokia E63 Cell Phone Logo
Posted on Jun 23, 2010
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Solution of Problem (Cannot send sms)

I am Adnan from Islamabad, i am using Nokia E63 since July 2009. Actually i have some problem with my cellphone from 3 to 4 days and i cant send any text Massage from my set. I am also consult with WARID and they also told me there is handset problem thats why i am sending you my problem. Please advise me to solve this problem with my handset.

I will appreciate you.

1 Answer

Lebanon Raingam

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  • Nokia Master 4,737 Answers
  • Posted on Jun 23, 2010
Lebanon Raingam
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I hope you can receive text sms. We have never come across sending and receiving text messages problems related to handset. If you can receive, then you can send them, except your messages settings. I don't understand when you say "Warid" anyway, if you haven't reset the phone to it's factory default, please do it now using the code 12345 (i hope you haven't changed it, if so, use your code). Go to settings > Restore factory > Ok and enter the code 12345 when you are prompted. Your phone will automatically restart after it is reset. Now try sending a text message once again. If this doesn't help, then follow the instructions below;
Go to Messaging > Options >settings > text message > message center (note the message center in use as soon as you open the "text message") then highlight the message center name which is in use, select it and check the center number (you'll need to refer to another sim card's message center with the same service operator). [also set "reply via..." as "no" and "delivery.." as "maximum..."] If it's different, then make the changes and save it. Now restart your phone and try sending the text message again. If the problem still persists, it's from the service provider, call the customer care of your network operator and tell them your problem, they'll help you fix it.

Good luck.
Thanks for using FixYa.

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