I have changed the settings to greyscale draft. I still get color.
Have a HP Officejet 4300 All in One series.
User guide and HP website had no solutions.
THANKS! SJ
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Thank you again,
BJ @:)
If printing from computer windows base
The all-in-one will reproduce many colors
exactly; however, it is normal that some colors may be slightly
different in shade or hue. If the colors are more than slightly off
though, there is a problem.
Review the information below to correct the problem:
If printing from Mac
** and chances if you are printng from computer might not have an option to print draft B and W, just check for quality.
Hope this helps, if it does pls dnt 4get to rate solution, thanks!!
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Usually answered in minutes!
Hello Jellita
When you chose Grayscale, did you chose it as your default configuration in the printer preferences? If you didn't, you'll need to select Grayscale each time your print.
If you selected "draft", that's not necessarily w/out color. It'll just use less ink but it'll still use color inks.
"Grayscale" is the option to choose if you do not want to use color at all.
Look in your printer preferences in printer properties and find the option to set it to Grayscale by default.
Unfortunately, I'm unable to give you the exact steps as I don't have that particular printer.
Make sure that when you change your printer preferences that you click the OK buttons to get out of the properties windows rather than clicking the [X] in the upper right-hand corner of the window. If you do the latter, the settings won't be saved.
Please, post back and let us know if this information helped. We'll keep working w/ you until your problem is resolved.
Thank you
BJ @:)
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