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Go here:
http://rcaaudiovideo.com/search/?sku=M4304
and download the Media Manager software. Manuals and tutorials are there, too.
Also a copy of the easyRIP software is on the device itself, so you should be able to install without a download.
I assume you are tying to move a video file from a PC on to the M4304?
When the player will not respond to key presses, try next to reset the device: press and hold the standby / menu for more than 10 seconds.
Most of your settings will be preserved, only settings that have been made after the last power off will be lost.
When the player still won't work after the reset, a firmware update or reinstallation may be required. Need more help ? Just add a comment in this thread.
First off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it loads them onto your mp3 player as long as it?s connected, this program will also allow you to download YouTube videos and put them on your mp3 player too
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