My c309a HP photosmart premium says (ink system failure) 0xc19a0036 i have already done every that unit has asked me to do and even the on line help line. But still it's not printing. help

Ink System Failure New Photosmart Premium c309a HP Support Forum 89788

check the ink cartridges? dry ink can't print

Photosmart printers are the only units to have this problem. This link gives you steps to attempt to repair it if your unit is out-of-warranty........


http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart C5380 All-in-One Printer - HP Customer Care (United States - English).


If you need more help post back!
Thumbs and testimonial are welcome!

http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-System-Failure-message-0xc19a0036/m-p/281228

1. Without turning off the product, disconnect the USB cable from the rear of the product.
   NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ). Figure 2: Example USB connection (your product might not look exactly the same as this example)
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

If you need more help come back.

Post / thumbs / testimonial are welcome!

There is a characteristic problem with these models and others that use that ink, that the part of the carrier that delivers the ink to the printhead cracks. There is no real solution, because there are no parts available for ANY HP ink printer. It's time for a new one. HP's solution is to `upgrade' you.... Wanna buy another HP???

Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee