Says loading disc then no disc pops up and it just won't play. Tried the phillips lense cleaner still does same message (loading the no disc)

A few reasons :

1. the discs are scratched
   
2. the discs are dirty
   
3. the lense is dirty
   
4. the transport is faulty

If 1, replace discs
if 2, purchase a cd cleaner
if 3, purchase a cd lense cleaner
if 4, you will know as the past 3 didn't solve your problem.
if this is the case, you'll need to get the laser replaced professionally

hi,

Please clean the disc lens with the lens cleaner.

Hi Nigel,
There are three reasons for discs not playing.
First, if the set has been lying for some time, the loading belt becomes lose and the loading is not complete. The result is no disc play.
Second, there is dust on the lense. Again the result is no disc play.
Third, the lense unit has gone bad or weak. Here also the result is no disc play.

CD mechanism probably needs service.

Laser Lense need cleaning, you can buy the cd cleaner or the one I like best is to take apart and clean.

could be just needing a lense cleaner popping through it...........
cheers

The device does not play.

Ensure that a supported disc is loaded in the player label-side up.

Ensure that the disc's region code matches the player's region code.

Ensure that the disc's rating level does not exceed the player's.

Ensure that the disc is not damaged or too dirty. Clean the disc or try another disc.

Moisture may have condensed inside the player. Remove the disc and leave the player on for
1-2 hours and then try again.

or lense may be dirty, try using a dvd 'head' cleaner. this may help situation, if continues, may be internal issue and need repair.

Try resetting the system turn power off then press and hold stop button on Main unit for at least 5 seconds this is main system reset it may well do the trick for you

have you tryed actualy cleaning the xbox lense by running a lense cleaner ? your supposed to clean any lense that reads discs after every 10 hours of play time because of the dust thats getting collected .

Remove the cover. push the lense out ward with your finger. Clean the lense with a q-tip soaked in eye drop fluid or rubbing alcohol. Wipe it dry with the other side. Mine works great now