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15V CTL fail* - Printronix Line Matrix P5005B Printer

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  • Anonymous Mar 15, 2014

    15v CTL FAIL



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+15 Voltage Regulator is sourced on the CMX. Used by Hammer Bank Logic, Ribbon Drive, Shuttle Drive and Paper Feed Drive Logic on CMX.
a) Redownload Flash software.
b) Replace Flash Memory SIMM.
c) Check / Replace Hammer Bank Logic Cable Assy (152421-901).
d) Check / Replace Hammer Bank Power Cable Assy (164805-901
e) Replace the CMX PCBA

Posted on Jun 23, 2010


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SOURCE: I purchased line matrix printer

chek your printer smps or connection loos contact

Posted on Mar 15, 2011


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My printer shows 15V CTL FAIL. see manual. so the solution

If the Printronix P5010 line printer displays the 15V CTL FAIL message on the screen, use these steps to resolve the issue.
1. When this error code generates on the printer's screen, it might indicate an issue with Ribbon drive (Right), Ribbon drive (Left), +15V Regulator, and Hammer bank Interface.
2. If the issue is with the ribbon drive (Right) & (Left), then do these steps below.
The resistance on the motor should be checked.
To ensure that there are no opens or shorts present in the printer, check the continuity on the Extension cable.
Search for the binding on the motor.
Also, check for the obstacle in the ribbon path which might cause excessive load.
3. If the problem is occured due to the +15V Regulator, then do these steps.
Redownload Flash software and replace Flash Memory SIMM.
Check or Replace Hammer Bank Logic Cable Assy and Hammer Bank Power Cable Assy.
4. If the issue is with the Hammer Bank Interface, then Check or replace Hammer Bank Logic Cable Assy, Hammer Bank Power Cable Assy, and the Shuttle Frame Assy. Call Our Toll-Free 1-866-293-9220

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1 Answer

15v ctl fail assy

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This is a 15V power failure, but refers usually to the ribbon drive.
Here's a PDF with these things explained and the areas of the circuit board involved.
You won't find a better document for this failure than this one, but look it over thoroughly.

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7 Answers

15 Volt CTL fail

Hi Serap,

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.

For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:

1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.

Message Explanation Action 15V CTL FAIL* Controller voltage failure. Contact authorized service representative.
Call 1-800-243-3338

As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.


Mar 27, 2009 | Printronix Line Matrix P5010 Printer

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Printronix P5209 or Proline 5 Series

when printer powering on, printer gives message "15V CTL FAILED SEE MANUAL"

May 15, 2008 | Printronix Line Matrix P5005B Printer

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