Hi,
Insert a fresh battery in the remote control. The battery compartment is a bit tricky on these frames. Push the small part toward the large end and slide open the drawer with a fingernail.
Make sure you don't lose a memory card in the frame. Check that you're inserting the card in the correct slot. You'll need to send the frame back to the manufacturer to get the card out.
Good Luck and have a nice day.
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