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Posted on Apr 14, 2008
Answered by a Fixya Expert

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Installing windows live messenger

Hi
ive been trying to install windows live messenger for some time now... i manage to download it an installation starts and goes upto 99% but doesnt complete it...whats blocking the installation.. ive checked my fire wall and its not that..please help

1 Answer

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  • Expert 317 Answers
  • Posted on Apr 14, 2008
Anonymous
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Joined: Jan 09, 2008
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It could be that either your virus protection, or a virus itself is inhibiting the installation from finishing. Try getting a Virus protection program like mcafee, and installing that and see if it works.

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1helpful
2answers

Unable to use my web camera in yahoo messenger and msn messenger inldy advise if i need to down load undate for drivers

Please, try to update your msn and yahoo version:
1. check your messenger version (same procedure for each): click on help>in drop down menu click on "about ...">it shows the messenger version.
2. Go to official site of each your messengers and see if the version you've got is outdated.
3. If there is a latter version of messenger follow these steps:
---go to START button, click on Control Panel>Programs>Uninstall a Program>Windows Live Essentials and uninstall. Then go to the official site, download the latest version of Windows Live Essentials and install.
---For Yahoo Messenger follow the same procedure as above, but instead Windows Live Essentials choose Yahoo Messenger. Then go to official Yahoo download website, download the latest version of messenger and install it.
4. Restart your computer.
It should work now.
In case it does not work, follow the same procedure as above, but now choose your webcam and uninstall it. Then go to this link: http://download.cnet.com/Veo-Mobile-Advanced-Web-Camera/3000-18489_4-62939.html
and download the driver, install it, restart the computer. It should work now.
0helpful
2answers

I cant open my msn due to the error code 8e5e05f6 [email protected]

This should be able to solve your problem - hi

=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…
0helpful
1answer

Hi, my wlm is alright if i stay appear offline, but if i changed my status to other than appear offline, i will get disconnected. pls help

try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

If this doesn't work I suggest trying to download a new MSN preferable the newest update.
Hope I helped MSN expert Dr Reed
2helpful
1answer

Impossible to Connect

This should work Read carefully try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed
0helpful
2answers

I download the new msn messenger from the msn home page , so i know its a legit msn 9 , but after i downloaded it, and try'd installing it , it got 51 % done then stopped, it look like it's still...

lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed
0helpful
1answer

Why wont windows live messenger down load

lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed
0helpful
1answer

My windows live messanger signs in for at least 6 seconds before it closes completely ... theres no error or anything it just closes before i can chat with anyone or anything its really annyoin ive...

=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed
3helpful
2answers

Error 8007007e

i think we need to uninstall the SP3 for windowsXP
5helpful
3answers

My msn messenger 9.0 signs out automatically by itself ..

=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed
1helpful
2answers

Drivers will not install.

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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