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If you are rtying to connect to the internet using your phone
You should configure first the setting of the network, and it can only be done by requesting to your network provider to send to you a configuration setting, after you recieved it, you'll need to save that setting and it will automatically configure the set up.
call the network service hotline and request for a configuration setting
red off button normaly stops the browser you have to be carefull not to press the globe button you you keypad this may of got stuck. you need to go in to the browser settings and remove the gprs settins to stop it loading the network internet up but this may require a repair
Can you describe what browser functions you wish to use on you Razr or how you are accessing these features? With Verizon, the Razr uses OpenWave software to access the internet and comes enabled with all plan. Internet browsing is performed through your wireless phone connection, not through the phone tools software.
The Mobile Phone tools software is used to synchronize data between your phone and your PC such has phone lists using a usb cable designed for your phone.
one of them may not be configured properly. Occasionaly happens from the manufacturer. Contact your carrier for dotac settings.
It could also be set up wrong on the network. Carrier can help with that too.