Print from MS Word 03 & e-mail to P2015dn trouble

Make sure your printer is set up properly in your server parameters.

Sounds like your fuser is getting ready to stop working. Your fuser creates the heat so the toner from the cartridge is baked onto the paper as it passes through, your toner is rubbing off, so you could try cleaning, but I'm sure it'll be a new fuser, or possibly a fuser roller. Your owners manual has all the information and step by step trouble shooting guide to let you know.

Hello,

If you are using MS Word, use the option
Tools > Letters and mailing > Envelopes and Labels and print from here

- Nikhil

Try replacing your Print Driver on the computer. Think of printers as dumb beasts. They only do things as they are told.

Go to printer folder and Cancel all pending jobs
Turn it off the printer and restart your computer.
Turn it on your printer and
Start over again

Use some program to print the envelope (like MS Word)

Click this link for updated drivers if you do not already have them.
When you download and install these, if the problem is still there, then you need to go into your printer program and do a printer check and it will print specific characters to show if the printer itself is printing properly.

sounds like you're dealing with Postscript issues here. Does your HP have postscript drivers installed.

you might want to check on the current Mac drivers through this link

ok..and what is your question?

dot option not print

First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent