Question about GE WBSR3140DW Top Load Washer

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Drum spinning during wash cycle

I had the machine apart last week with what ended up being a simple fix of the agitator coupler. After putting it back together the perforated drum is spinning the same speed as the agitator and every rotation it makes 2 knocks. There is what looks like a balancing weight right underneath the drum in the cabinet that is spinning, I dont think this is supposed to move during the wash cycle. If I grab the inner drum with my hand during the wash cycle I can keep it from spinning but it does **** with every **** of the agitator.

Posted by tjt486 on


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If when in the wash cycle the tub spins then the brake in the cluch assembly is worn and to be replaced. this holds the tub from moving when in the wash cycle. thanks tallpaul

Posted on Aug 04, 2008


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2 Answers

I have a Kenmore 90 110 top loading washer. The washer will not spin, but the water will drain from the drum. I can hear the motor running, which prompt me to look at the motor coupler, which I replaced...

u may have a slipping clutch. p # 285785. remove agitator and ront bady. 3 bolts hold transmission. remove and inspect cluch. keep it simple, it's an easy job.

Jan 18, 2010 | Kenmore 15864/15862 Top Load Washer

1 Answer

Washer is about 8 years old & no problems till now. It filled and then started the agitation cycle and we heard a loud noise. Agitator not working, still makes horrible growling sound, drum still full...

It needs a drive coupler for the motor/transmission.

Unplug machine. Just lean the machine back, pop the two clips on the pump and put it to the side. Take the two screws out of the motor clips (usually 1/4 inch), and pop those clips off. Motor will come off. You will see the 3 fingered white piece on the motor shaft and one on the transmission shaft. There is a rubber coupler that connects the two. Replace which ever white plastic piece is broken, or the rubber piece if that is it. Make sure not to bang the white plastic piece too far onto the shaft. The shaft should go flush with the white plastic part facing you.

Put motor and pump back together and plug in motor. You should be good to go.

Jan 11, 2010 | Kenmore 24032\24036 Top Load Washer

2 Answers

Haier xqbm22-c does not agitate

HI. the internal components that make up the agitator should be inspected for damage.

The agitator is fastened to the agitator shaft and its movement is driven either by splines or a simple clutch assembly. The splines are usually plastic or rubber nubs on a cylinder that fits over the agitator shaft. If the nubs wear down, the shaft will not turn properly or it will turn weakly. If the agitator is moving in only one direction, the likely cause is the clutch assembly. The clutch has dogs that depress and pop up with each turn. If those dogs are worn, they will not engage properly and the agitator will turn only in one direction. Another issue that might cause this disruption is the Motor coupler.

Washers with a direct drive motor have a motor coupler instead of a belt. The motor coupler consists of three plastic disks (or tri-stars) with interlocking tabs. Those tabs can wear and break which results in slippage. The slippage causes little or no power to be transferred to the transmission. A worn motor coupling can result in weak or no movement of the agitator and spin basket. Inspecting the motor couplers requires removing the motor, which is fairly easy to do.

Remove the cabinet. Locate the motor. The pump is mounted to one side of the motor. You do not have to remove the hoses from the pump unless they prevent you from moving the pump out of your way. If you must remove the hoses, label where they connect first. To disconnect the hoses, pinch the wire clamps with pliers (or loosen the screw) and slide the clamp farther up the hose. Slide the hose off of the pump port.

There are two clips that secure the pump housing to the motor. Use a screwdriver to pry up the clips and remove the cover. Next, slide off the pump to reveal the motor. Disconnect the wiring harness from the motor, do not pull on the wires themselves. The motor typically is secured with retaining clips and bolts. Remove the bolts and use a screwdriver to pry up the clips (if present). Remove the motor.

Mounted on the shaft of the back of the motor you will find the motor coupler. Separate the three disks and inspect them for damage. If you find cracks or excessive wear, replace the coupler.

**(((If the motor couple is in good condition, replace the agitator components and clutch assembly as well.)))

Dec 25, 2009 | Haier XQBM22-C Top Load Washer

2 Answers

My Kirkland Signature Whirlpool Washer will not agitate or spin and the motor makes a load noise (like something rattling) when the tub should be moving. but it does drain water.

broken coupler. device between motor and gearcase, look under washer behind the motor for small plastic and rubber coupler. may be worn or broken. cheap part/fairly simple fix. parts house will run ou through the process or i can provide details when you are ready.

May 24, 2009 | Washing Machines

1 Answer

I replaced the coupler between gear box and moter and the cogs in the agitator now when spinning out the washer makes grinding noise


Good job on the coupler and agitator cam! Way to go!

Now for the grinding noise... I assume that it wasn't making that noise before you worked on it, right? (except for the noise it makes when the coupler has failed. It make a kind of grinding noise, too.) So I'll assume that this is a different grinding noise.

2 things will cause this in "spin".

1.) Something is caught between the inner and outer tubs. Since you've had the cabinet off, you know that there is a perforated steel inner drum (the one with holes in it) and a plastic outer drum to contain the water. I've seen nails, paper clips, etc... get through the holes of the inner tub and get caught there. When the unit goes into spin, the object will spin along with the inner tub and rub the outer tub making a scraping/grinding noise.
To find out if this is the problem, remove the agitator again... yes the entire top and bottom portions of it. Now CAREFULLY inspect the inner tub and look for anything that may be stuck in the holes. It'll be small, so use a good flashlight.

2.) The "drive block" has cracked/broken and allowed the inner tub to drop to the point that it's grinding on the outer tub base. This one is a bit more intense than the fix above. If you would, please verify that there's nothing in the inner tub before we proceed to the next step.
Note----> I don't doubt that you can't handle the next repair. It's just that I want to eliminate the simple stuff before moving to the more complex stuff.

Let me know what you find, OK? Also... BEFORE you remove the agitator, look at the distance between the bottom of the agitator and the base of the inner tub. Use your finger for measurement. You should NOT be able to fit the tip of your finger between the two. If you can, write back 'cause then we'll be going into the drive block (#2) repair.


Apr 15, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Not agitating

not really, the coupler should do the trick its the most commmon issue witht hose washers

Mar 25, 2009 | Whirlpool Washing Machines

1 Answer

Model # 110.29852991

Follow these simple instructions:
Remove the agitator from the washer.
Sit the agitator on the floor.
Grab the top part and hold down the base with your feet.
Yank the 2 sections apart. Get dog kit #80040
Replace new dogs in cam and snap the 2 units back together without breaking the positioning tabs on the bottom portion.
Ease the agitator back into the washer being careful not to seperate the two parts while pushing down onto the tranny spline. Do not overtighten that bolt with the fancy washer in it.
That is all Jim. Should your mission fail be advised that all knowledge of your mission will be disavowed, good luck Jim. This message will self destruct in 2 more beers.

If you need further help, reach me via phone at

Jan 08, 2009 | Kenmore 22422 Top Load Washer

4 Answers

Kitchenaid top load washer wont agitate or spin

you have a direct drive washer with a coupling broke.Here is a good article on it

Dec 11, 2008 | KitchenAid KAWS700L Top Load Washer

4 Answers

Replacing rubber drive coupling

My coupler was split in two, and I couldn't screw it off. I had to do the following:
1. Take the blender apart (mine had 2 screws on the bottom). 2. Remove the motor housing from the blender (mine was loose from removing the two screws earlier). 3. Remove the fan by removing the fan nut. 4. Take apart the motor housing. Mine had two machine screws with 1/4" hex heads holding a bracket that tied the two ends together. Once those two screws are removed, you can take the motor out of the housing. Be careful on the fan end of the motor, because it's got two spring loaded brushes that will come together once the motor is pulled through. 6. Once you have the motor out of the housing, you'll have something to grab onto so you'll be able to unscrew the broken coupler. I used a pair of channel locks and gently grasped the motor body, and then just used a regular pair of pliers to grab the broken coupler. It's regular thread (lefty lucy righty tighty), so twist accordingly.
Once you have the coupler off, just put everything back together. The hardest part is holding apart the spring loaded brushes while you push the fan end of the motor shaft back through the motor housing.
Took me about 20 minutes to do everything.
Good luck.

Nov 20, 2008 | Oster 4093-8 Osterizer Classic Blender...

1 Answer

Kenmore Washer-coupling replaced-

Be sure that when you replaced the coupler, that you tapped on the rear (transmission) coupler. Take a long extension and a 9/16" socket and tap it until the shaft is flush with the inside of the coupler. Also, we have found that sometimes shaved rubber from the old coupler isnt rubbing or fell down in the area. Also, if you have it back out, be sure your new coupler doesnt show wear already. That would be an indication of a bad transmission, basket drive, or drum block.

Sep 05, 2007 | Maytag Neptune MAH5500B Front Load Washer

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