Hi,
The problem is due to CCD/CMOS (the chip that physically captures light and creates the digital image) has broken. If this is the case , a repair would cost approximately $80-$130. This is the most common problem for a camera that takes blank/lines in images but where the menu display functions and old photo's display normally.Please confirm that these stripes are normally behind the menu's. Check to see if the new images are downloaded correctly and if the video function works normally. If this does not work, it supports the idea that the chip has gone.Take it to a repair,if the CCD has to be replaced then a new or refurbished camera would cost only slightly more.
Thank you !!
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