Frigidaire 20.3 Cu. Ft. Frost-Free Upright Freezer - White Logo
Posted on Jun 20, 2010
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The door was left open for less than 20 minutes, i heard the alarm and closed the door but the alarm is still sounding after 3 hours. the unit is on and nothing is thawed out but the alarm is still sounding

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  • Expert 289 Answers
  • Posted on Jun 20, 2010
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Disconect power to alarm box. Wait ten mins and reconnect.

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Upright freezer door was left ajar. The alarm keeps sounding, can you tell me where the reset button is located.

Hello Deena;

My name is Peter. I am a retired field service refrigeration technician.

There is no reset for the alarm. The alarm goes off when you are not maintaining temperature.

During the time the door was ajar, warm air got into the freezer either icing up and locking the cooling fan or forming a block of ice on the cooling coils (Restricting cooling air flow.)

The best thing you can do, unless you want a $300.00 plus service call to defrost everything, is to turn power off to the freezer. Open the freezer door. Have plenty of old towels to soak up the water in the bottom of the freezer as it defrost.

You did not provide a model number which is located on the inside wall of the freezer. Every 8-10 hours your freezer will completely shout down for 20-30 minutes where only the light works and the defrost heater turns on. The ice build up is too much for the defrost heater to handle.

In some freezers the defrost mode is in the control board, in others it is a separate component that you can repeat trip using a flat head screw drive.
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Good Afternoon Don, thank you for allowing me to assist you!

Did the unit previously experience a power loss? If the temperature of food rises to an unsafe level, the red light will glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.
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Good Morning Martin, thank you for your post!

If the temperature of food rises to an unsafe level, the red light will glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.
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Sounds like frost bulidup from door being left open warm air gets in making frost and ice. Need to turn off for 24hrs or so to let all the ice melt compleatey then turn back on keep door closed run for 24hrs check Temp. shoud be about 0 to -5 Deg. if good start using.
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