Question about Polycom SoundPoint IP 320 SIP IP Phone

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Polycom 501 phone keeps trying to reboot itself. We rebooted manually a few times and get the same error message: 'Could not find boot server current configuation" Any ideas?

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Ryan Anthony Pajaro

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Try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example 192.168.90.90) then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...

Posted on Jun 29, 2010

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