Sony SDM-HS75P/S 17" LCD Monitor Logo
Posted on Apr 13, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Menu pop ups

The monitor information keeps popping up on thescreen.
It's the gray boxe that displays the model/ make, serial number, and manufactured date. Also, the menu (the button beneath the monitor next to the power button) keeps popping up also. I tried contacting Sony, and they don't have a solution. I also disconnected everything and restored my system to no avail. As I'm typing this, the pop ups are still happening.
I might just need a new monitor...anyone got input?

  • 1 more comment 
  • Anonymous Oct 06, 2008

    The same happens to me!

  • Anonymous Feb 06, 2009

    exactly the same. comes and goes over time though.

  • Anonymous Feb 20, 2009

    i had the same.. and i paid 79 euro to sony service to change the panel..

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 5 Answers
  • Posted on May 11, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: May 11, 2010
Answers
5
Questions
0
Helped
3972
Points
13

Try this:

Under the menu options, there's Menu Lock. Switch it to "On". It worked for me.
My menu button wasn't working, so to access the menu, I had to hold down the arrow up button and push the arrow down button till I got to the Menu Lock Option.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 472 Answers
  • Posted on Apr 21, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Apr 08, 2008
Answers
472
Questions
1
Helped
190936
Points
1152

It will only be one of 2 things, neither easy to correct I am affraid.

  1. The contacts behind the buttons have become faulty and are contacting as if they were being pressed by the buttons on the control panel. To check this is simple (well for me). You will need to open up the monitor and disconnect the front control panels cable. If the pop ups stop, theres your answer. It would then need to have another panel installed.
  2. The internal eeprom has an issue and is detecting that you are pressing the menu buttons and so displaying the menu. This could be a simple case of residue or even lint in the circuit that is giving an incorrect reading that is then translated incorrectly by the eeprom.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have an acer AL1912 and a (auto config please wait) gray box keeps popping up,how do i stop it

If it gives you message about the resolution, set the computer to use native resolution of the monitor. You can change the resolution by right clicking on desktop and choosing "screen resolution".
0helpful
1answer

How to stop monitor menu pop up in my Desktop's CRT Monitor ? The menu pop up keeps coming back and I have to keep exiting manually using monitor menu buttons.

r u sure about model number.bcoz 55v does't come with menu.
replace regulator 7805 near microcontroller if it is model 56v.
0helpful
2answers

Crt monitor turned orange and the monitor menu keeps popping up

probably its old or try to check the color status in display property in desktop properties
0helpful
1answer

Language menu popup on E19T6W monitor

That's a manufacturing issue in that model of monitor. You have to live with it.
6helpful
3answers

Why does the model and serial number keep popping up on my sony monitor?

Try this:

Under the menu options, there's Menu Lock. Switch it to "On". It worked for me.
My menu button wasn't working, so to access the menu, I had to hold down the arrow up button and push the arrow down button till I got to the Menu Lock Option.
1helpful
1answer
0helpful
1answer

Monitor keeps displaying model and serial information

@ baller98_199; did you ever get a solution to this? I'm having the same problem with the same monitor!
0helpful
1answer

Monitor problem

Not a solution but I am having the same problem. Besides this time, it says on my screen, and half of my screen is outlined by a blue box and it a bit darker than the other half. My Monitor buttons do not work either ... (Besides the turn on/off)
1helpful
1answer

LCD Main MEnu

hi,

It is possible that menu button on the monitor is stuck. I suggest to call your computer manufacturer where you purchased the monitor, check for the warranty and request for a replacement.

Keep me posted.

Thanks
0helpful
1answer

Pop up menu won't go away.

If you can do the factory reset in the pop up menu, try it. You might have to try with another power supply, cord, or computer and check where the problem is.
Not finding what you are looking for?

1,411 views

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...