Question about Samsung CLX 3160fn All-In-One Printer
I bought a refurb printer 5 mo ago, quite suddenly the black print quality deteriorated - as if the rpinter had run out of toner. I replaced the toner cartridge but that did not help. I tried shaking the toner, air clean the green image head. This has not helped either. Please advise
Easily Solved! I've got the the Samung CLX-2160 and I have was getting the same message "Replace/install Waste Toner Tank". The first thing I asked myself was, what is the 'Waste Toner Tank'? After typing in into google, I realised that the 'Waste Toner Tank' is the grey colored part located to the left (If you're facing it) of the toners barrel. So all you need to do is take the Waste Tone Tank out, shake out all the waste tone from it and replace it. Your printer will be up and running like the first time!!!
Posted on Feb 12, 2010
You almost certainly need to replace the drum, which runs about $95 and is guaranteed for a year. It's considered a consumable, just as toner is, but so far I've only found them online. I had the same trouble and spent SEVEN WEEKS going round and round with Samsung, since my printer was under warranty. I still haven't received my drum, and I have certainly used far fewer copies than the 20,000 the drum should have handled. But I've been told by Office Depot that the drums that come with the machines aren't of as good a quality (and don't last as long) as the ones you'll buy after that. There is a way to know for certain, if it's the drum, if you have it hooked up to a computer.
Posted on Dec 19, 2008
This is a common problem with these printers...it is usually due to the mainboard itself and\or the imaging unit going bad, which means your only option is to rma it to samsung which, for the record, is no fun at all. Just to prepare you...expect to be calling them a LOT as they never returned my calls nor emails at all, at any point during the 3 months(!!) it took to get mine through the rma process. It is unfortunate, but they have a poor customer service policy apparently. Also, they will want you to replace black ink cartridge, clean it, etc before they do anything so be sure to tell them if you already have done so.
On a final note, and I really probably shouldn't say this....but I ended up replacing mine with a xerox. No problems whatsoever since.
Posted on Oct 19, 2008
"Replace/install Waste Toner Tank" message displayed on a laser printer Samsung CLX-2160
Posted on Aug 27, 2009
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