Question about Samsung HT-Z310T Theater System

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My HT-Z310 surround sound says protect

When i turn on the surround sound it says hello and then it says protect and then does nothing

Posted by eddiejoplin on

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Anonymous

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The amplifier has a bad channel, the power supply is bad, or the amplifier is drawing too much power.The speakers could also be wrong, if they are not the speakers that came ith th unit, they will need to be replaced. (Any speakers within the specs of the amplifier will work, so to that end the system is customizable. You can go to Samsung.com to find the amplifier's wattage per channel, but the speakers you get MUST be 3 ohms impedance.) I have an article/tip/how-to as to wiring multiple speakers to one channel.

Posted on Jun 20, 2010

  • Matt Hale Dec 21, 2010

    what a bunch of ****. my system does the same thing with nothing attached. samsung will attempt a repair for $160. A new system is a better idea. Best idea is purchasing another brand in the first place. spread the word.

  • Vickramsing Sowdagur
    Vickramsing Sowdagur Jun 06, 2016

    Rubish answer......my htz310 same problem
    PROTECT......i thing that samsung has created this product to earn money from poor.....what a shame samsung......its the ic audio amp that creating this problem........i have to change the board which cost 4500rs ........better buy a new panasonic product .....shame on samsung product

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