SanDisk Sansa E280 MP3 Player Logo
Posted on Apr 13, 2008
Answered by a Fixya Expert

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Can't download files from Overdrive files

I have e280r since x-mas time. It has been working fine. However, starting a week ago, I couldn't download nor play anything from Overdrive to my e280r. It keeps saying something about I need to resynchronize the device. I only used it for downloading and listening files from Overdrive books. When I tried to transfer files from Overdrive, the error message saying "unable to transer the selected files because [Insert3] returned 0XC00D2772"

Please help what I need to make it work!

Thanks!

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 23, 2008
ThaMp3Doctor
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Joined: Feb 04, 2008
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Make sure that either your Rhapsody or Overdrive subscription is still good and resync all files in Windows Media Player.

If that fails, you'll have to start from scratch:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

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