Sony Playstation 3 (PS3) Console Logo

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Posted on Jun 17, 2010
Answered by a Fixya Expert

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Disk icon but does not read disks

When a disk is put in the icon displays on the screen but the disk does not load. The laser has been replaced, the hard disk has been backed up, then fully formatted.

1 Answer

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  • Posted on Jun 17, 2010
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Joined: Jun 16, 2010
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Just means the laser is slightly off you need to fix this to get it working, you can use a good guide to do this or send it in and they will fix it for you.

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On my CDP-CX300 It will not play comes up with "Disc loading error" on the display, turntable and loading mechanism seems labored suspect power problem ? any suggestions ?

1. Chances are real good that the laser lens has gone out or is too weak to read the disk. It's a maticelous procedure to calibrate a laser lens. It may just need to be replaced.
2. The labored mechanism is due to the belt in the disk drive being dirty or stretched out. With this the mechanism can't inject far enough for the laser assembly to come up properly far enough for a good laser alignment therefore giving you the disk read error. You can clean these drive belts with alchohol and put them back in. While it's out check the belt for cracks. If there are any replace it. Or if it seems stretched out, which you can tell when it's around the pulleys, replace it. This belt is located in the front and under side of the disk drive assembly.
I've had the same problem with Xbox360 drives and the above solutions worked out quite well. But I haven't worked on one of these devices yet.
3. As a last thought. There may be a swollen capacitor on one of the circuit boards that may be causing the problem. A cap swells and shorts out. If so it will need to be replaced. I've had single swollen caps keep an entire television from working.
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Most likely the laser lens was damaged when the 2 disks were jammed in. You must open the tv and check the status of the laser head and its lens, if it's faulty it will have to be replaced. Fortunately this is an unexpensive part.
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Hello my sons ps3 has stopped loading games,

I have seen lasers burn out shortly after 1 year. They are available online for purchase. It would be the laser for sure if the system starts up fine, disks go into and out of the console and if there is an icon in top right of screen like it is trying to read. I have fixed a few but laser replacement usually cost $150. Good Luck
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With the power turned off, open the DVD Player, and then open the top where you load the DVD into the player. Locate the laser lens and notice that the laser is attached to a transport assembly that moves the laser diagonally outward in a slot. 1. Slide this assembly outward to the end of its track. 2. Slide the assembly back inward to the closest inward position. 3. Repeat the process of sliding the assembly outward and then back inward.4. Put in a music CD and let it play all the way through. This helps to calibrate the laser head assembly movement. When the music CD is finished playing. 5. Put in a DVD, and you should have a working unit again This is a factory solution from Mintek that was given to a customer who ask for help with the forever loading disc problems. This solution may work on other models of portable DVD players. Most portable DVD players use this type of transport mechanism. Try this solution it might work for you.
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Dispaly cannot read disk

DONT FORGET TO RATE SOLUTION

1. CLEAN THE LASER. ALWAYS DO THIS FIRST. MOST TIMES THIS IS ALL YOU NEED TO GET YOUR SYSTEM BACK RUNNING A 100% AGAIN

2. IF THE LASER CLEANING DON'T WORK ON YOUR PS2 SYSTEM PERFORMANCE THEN TRY ADJUSTING THE LASER VOTAGE.

3. IF THE LASER VOTAGE DON'T WORK YOU NEED TO REPLACE THE LASER
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when a psp is starting to read a disk, it takes up 333 mhz of processing power to to read it. thas why u dont see anything when u come from off or sleep into on w/ games inside of teh drive. its normal. all psp's do that. now ur laser is bad get another drive or use rubbing alcohol on a qtip and clean it,


plz rate thnx
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I know the slightest bit of dust either on the disk or in the player causes this in mine. Usually I can simply wipe the disk with a soft cloth when mine does it and it works fine.
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Get your money back!
Sue them!
Next time buy a brand name that you can trust!
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Normally ps1-ps2-ps3 has Red laser beam lens system. So it cannot read Blue ray disks. its not possible until you change it lens system. there are some commericially available Blue laser lens system. Buy one and fix it with authorised service personnel. all the best
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