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I have an HP3210 all-in-one that stopping printing red. I think it was due to setting the print defaults to print black only so then part of the printhead got clogged with dried ink. After numerous cleaning cycles, and new cartridges, I still had no luck, Then I figured out the following way of really cleaning the printhead. First take out all the paper (in case of later leaks) except one sheet. Then start a print job, but quickly lift the ink cartridge access door to stop the printer while the printhead is out of its parked position. Unplug the printer so the printhead does not repark itself after awhile. Remove the sheet of paper using the rear access door. Carefully slip about a 2" x 6" strip of aluminum foil under the printhead. You can move the head sideways to help with this. Roll up the ends of the strip to make a tray of sorts. Use an eyedropper to half-fill the tray with Windex. You may need to add more after a while. Let it soak for an hour or two. Remove the foil tray. Plug the machine back in and put some paper in. Run a test print page to see if it worked. The first time I did this, all of the colors were faded so I did some cleaning cycles. I had to leave it sit overnight to get bold colors back. Red was still streaking slightly so I redid the Windex proce
Re: My printer is not printing with all of the colors and...
I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.
Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.
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Regarding your recent inquiry about the Canon MX882 poor print quality/lack of printing performance, it sounds like the semi-permanent PRINTHEAD* is either clogged (from dried ink), has an electrical connection issue or has reached END-OF-LIFE*. To help determine which is causing the error condition, please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537
(Review all steps below prior to beginning - ensure nothing has been overlooked)
1. Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2. At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3. Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4. The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5. Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6. If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
7. Reinstall ink cartridges and retest.
8. If all ink cartridges are printing normally then the problem may the printer driver (i.e. file conversion issue); if one or more of the colors remain missing (...on internal test print) then we suggest you return to your retail refiller (i.e. Costco) and request to have the cyan/black (or more) ink cartridges weighed and checked. They should also ensure the smart chips are properly reset.
9. If the problem persists with full ink cartridges, then the PRINTHEAD* is likely clogged or electrically damaged - see below.
2.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
A replacement PRINTHEAD can normally be purchased from Canon.com (genuine part) or from Alibaba.com (aftermarket part).
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
----
CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: [email protected]
If you ever need to purchase a new Canon ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only).
Regarding your recent inquiry about your MX892 poor print quality/lack of printing performance (or similar), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1.Go into the printer\'s maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color:
1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2.At the printer\'s control panel under the \'Maintenance\' or \'Tools\' menu, activate a \'CLEANING\' or \'HEAD CLEANING\' to prime the ink system. Then Run the Inkjet411 \'Ink Recovery Test Print\' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3.Check your user\'s manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges \'park\' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
----
PRINHEAD TECHNICAL NOTES:
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it\'s end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical \'head strikes\' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
---
For any additional questions please contact us directly: [email protected]
NOTE: If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.
Regarding your Canon MX882 printer's poor print quality (lack of color printing performance from Canon 225 or 226 ink cartridges), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached it's END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1.Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2.At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3.Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4.The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5.Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
----
PRINHEAD TECHNICAL NOTES:
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
---
CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: [email protected]
Regarding your recent inquiry about the poor black print quality (Canon PG-225 PGBK ink cartridge) & lack of overall printing performance with your Canon MX882 printer, it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1.Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2.At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3.Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4.The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5.Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
----
PRINHEAD TECHNICAL NOTES:
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
----
---
CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Regarding
your question about the HP 920 (or 920XL) refilled cartridge usage/problem...we are guessing you are observing poor print quality or a missing color(s)? Please note this type of problem occurs now and then and is completely recoverable. The most common cause of poor print quality is trapped air between the ink cartridge and PRINTHEAD*, so we suggest you perform the "Clean PrintHead"
procedure from your printer control panel (i.e. select 'Tools' - 'Clean
Printhead', or similar), you may need to perform it twice (2X) to recover the
ink system. If this doesn't work you may wish to jump straight to procedure
E.
Please read thru all the checks below
prior to beginning:
NOTE: If one
or more the colors were previously dry fired during printing (i.e. if you
continued printing using only a few colors to one, air may have been accidently
ingested into the ink lines between the cartridge(s) and PRINTHEAD*. To recover
from this problem, you may have to run the "Clean Printhead"
procedure 2-3 times: http://inkjet411.com/?page_id=1589
A.Watch the video on the HP 920 support
page which describes some of the common issues you may encounter with refilled
ink cartridges: http://inkjet411.com/?page_id=1983
-
Please note that poor print problems are
somewhat common and is completely recoverable in most cases.
B.
Then to verify the lines are clear and working
correctly, print the "INK RECOVERY TEST PRINT" from our Test Prints page: http://inkjet411.com/?page_id=146
C.
Then we suggest you run the self-test print
(under maintenance/tools menu), this will verify nozzle performance and that
each color is firing a solid band of color (i.e. you should not see any bands
or missing lines in the pattern). This is also a good test to help isolate
which color (or portion of the electronic PRINTHEAD*) may be causing the issue.
D.
If a problem persists (poor print quality/missing
colors, etc.), then we suggest that you thoroughly review the steps outlined on
our HP 920 support pages, including PRINTHEAD* removal/printer cleaning and
service station cleaning. It is suggested you refer to printer manufacturer
instructions first as the Inkjet411 procedures are provided for general
guidance purposes only. Please note that a dirty service station can also cause
poor image quality and/or ink cross-contamination or bleed between different
colors: http://inkjet411.com/?page_id=1495
E.
If the poor/degraded print quality problem still
cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed.
Refer to PRINTHEAD flushing video procedure at the following link or refer to
steps below: http://inkjet411.com/?page_id=2412
1.Remove all ink cartridges from the printer.
2.Remove the printhead - in most cases you will
need to pull up on the lever at right side of carriage assembly to unlock the
printhead. Lift printhead straight up to
remove.
3.Over a sink, run warm tap water directly into
the 4 ink ports for approximately 2 minutes - this will effectively saturate
the foam ports and blow ink out/thru the nozzle plate bottom.
4.Using a lint-free towel, remove water from
rear/bottom electrical contacts. Ensure printhead electrical contacts and
exposed surfaces are fully dry.
5.Install the printhead into the printer. You may
observe a "Replace Printhead message" so you will need to cycle printer power
by turning printer off and then on to clear the error.
6.Install ink cartridges and retest printer. You
should observe a New PRINTHEAD alert message followed by an approx. 4-minute
preparation countdown prompt.
7.If permissible, activate the 'Clean Printhead'.
This can be done from the printer's control panel or software printer driver
(for example, by selecting 'Tools' - 'Clean Printhead', or similar).
F.
To perform advanced PRINTHEAD diagnosis please
visit our 'HP Printer Diagnostic Test' page: http://inkjet411.com/?page_id=1813
*The HP 920
printer models have an electronic PRINTHEAD (customer replaceable) within the
base of the carriage assembly (responsible for pulling ink from the 4 ink
cartridges and then firing the ink droplets onto the paper) - the PRINTHEAD will
eventually fail over time depending on printed content, frequency of printing
and printer duty cycle.
NOTE: "Empty" and "Low Ink" alerts are
COMPLETELY NORMAL for HP 920 ink cartridges which have been refilled! While at first this may be an unusual
workflow, it does allow print operations to proceed. Only brand new ink
cartridges support ink level monitoring. For "Low Ink", "Unauthorized
ink", "Non-HP ink", "Fraud", "Counterfeit
ink" or similar messages, you may ignore/dismiss this message by pressing
'OK' once for each cartridge, so that the printer resumes its normal operation.
We suggest you do this at the printer's control panel immediately following ink
cartridge(s) installation.
It may not be the printer. The printhead could be causing the issue as well...
Have you seen: http://www.kodak.com/go/itg
Answer a few questions about your print quality issue and Kodak will send you a brand new printhead to fix your problem. If it DOESN'T fix the problem, give Kodak a call and they can replace the printer since it is under warranty.
If you are not using the printer that often, the ink may be drying out.. once the ink is dry on the printhead, it could very well be the cause of the problem.
Check out the link below:
http://www.kodak.com/go/itg
For image quality issues, this is the place to go for troubleshooting them and getting a replacement head if needed.
You'll need another printhead and before you say this is a terrible inconvenience remember that with any other printer you replace the printhead with every new ink cartridge. Printheads aren't supposed to last a long time and depending on the amount of printing, they really aren't even supposed to last a long time.
Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.
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