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Get error message paper wrong size. Printer spits out envelope and prints on regular paper. OR, sometimes when you address an envelope, then hit print, a fax menu appears and won't let you go further, so can't print envelope. Nothing works. Please help. [email protected] Thank you!
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Envelpopes should be printed using the feed tray located in the front of the printer not through the paper cassette. Try this:
Follow these steps to print on envelopes from a computer running Windows.
NOTE:
For specific details on formatting text for printing on envelopes, consult the help files in the word processing software. For best results, consider using a label for the return address.
Click File , and then click Print .
The Print dialog box opens.
Depending on the software program, click Properties , Options , Printer Setup , or Preferences .
The printer Properties dialog box opens.
Click the Paper/Quality tab.
Select Envelope as the paper type.
From the Size drop-down list, select the applicable size. To create a custom size envelope, use the following steps:
On the Paper/Quality tab, click Custom .
Click in the Name text box, and then enter a name for the custom envelope size.
Click in the Width text box, and then enter the width.
NOTE:
Make certain the size is in inches. Click the Use Millimeters/Use Inches button to toggle between using millimeters and inches to define the custom paper size.
Click in the Height text box, and then enter the height.
Click Save .
Click Apply to save the settings.
Click OK to print the envelopes.
NOTE:
An error message might display asking to load an envelope into the manual feed tray. This might occur even if the envelopes are loaded. Make sure the envelopes are loaded, and then click Continue . The product will continue printing from whichever input tray contains the envelopes.
Slide an envelope into the tray, with the envelope flap up and to the left (print side down), until it stops.
Adjust the paper-width guide against the envelope.
Be careful not to bend the envelope.
In Microsoft Word, click Tools , click Letters and Mailings , and then click Envelopes and Labels .
In the Envelopes and Labels dialog box, click the Envelopes tab.
Click Options .
From the Envelope size drop-down list, select the required paper size. If you created a custom paper size, select the new custom paper size from the drop-down list.
Click OK , and then click Close to close the Envelopes and Labels dialog box.
Click File , and then click Print to print the envelope.
Even though the icon on the printer shows the envelopes entering the printer narrow side first, you have to set the printer up for, and feed the envelopes through, wide side first.
I tried all of the suggestions on here and nothing worked. My envelopes are 5x7.3. So, I finally just put in 5x7 and lo and behold, even though there truly was a paper mismatch this time since that was NOT the size of the envelopes, they printed. I did have to move the text boxes some to make them print correctly. So, I guess the solution for my printer is to actually mismatch the size of the paper/envelope so that you will NOT get the "paper mismatch" error message. Will it work on other size envelopes? I have no clue. This is the first time I've ever been able to print an envelope at all with this printer that I've had 2 or 3 years.
I'm printing wedding invitation envelopes (or A6) and had to set both my C4480 and psc1315 to a regular size 8.5x11 letter size but changed my margins to reflect the smaller size for my envelope with the left side of the screen being the more narrow margin. After adjusting the top margin accordingly, I fed the envelopes, flap side down and straight into the printer and voila...envelope addresses are printed. Good luck.
Blu
You may have to go into the printer properties and change the size in the paper size drop down list, Your printer thinks that you are trying to print the envelopes on standard size sheet of paper, if you change that to the 6x9 in the printer properties it should work for you now, If it don't just write back here and we will try something else. Happy Holidays
marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers.
Download the latest drivers from the site.
http://www.shopping.hp.com/webapp/shopping/search/search_request.do?pageName=HP+printers_land
Good Luck,
Tim
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