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I have a small sva lcd flatscreen that has a shaded box in the middle of the screen. I have been told that it might be the closed caption trying to through, but I don't know how to stop it. Help.

Posted by lmatthias on

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Anonymous

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  • 10,515 Answers

Hi,

With remote access the user menu and then Turn off the ' Closed Caption ' feature.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jun 15, 2010

  • 3 more comments 
  • lmatthias Jun 15, 2010

    I do not see a menu button on the remote. If I hit cc button, there is not a way to tur it off.

  • Anonymous Jun 15, 2010

    Thanks for your response!!

    If your TV is connected to a HD cable or satellite box then the closed
    captioning needs to be shut off on the box not the TV.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!


  • lmatthias Jun 15, 2010

    no it is not. The close caption is not on. Someone just suggested that might be the problem. The problem is a large box of shade that appears int he middle of the TV. Thanks

  • Anonymous Jun 16, 2010

    Thanks for your response!!

    The black shaded portion is always suggestive of closed captions. I have never seen any other reason on this model unless it is a panel or hardware fault.

    If you could upload a pic of your TV, that would really help me to determine the actual cause.

    Let me know,so that we could proceed.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!


  • lmatthias Jun 16, 2010

    Thanks. I'm not sure how to do that. Is there an attach function to this email site. In the meantme, I found a set button and while fooling around with that I lost all but two channels. I hit auto channel and I think that's what did it. I'm starting to think I should just thrw it out the window and start all over again. I d appreciate all your help

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Black boxes in the middle of the screen are text boxes. Text is a part of the closed captioning feature either on your television or your cable/set top box. You would press the closed captioning button on the remote repeatedly until it displays cc off or something similar. Captioning might also be active on your cable box/set top box. There is normally a hidden menu on the cable box and that is where closed captioning is. You have to turn the cable box off. Yes I did say turn the cable box off. Then press the menu button on it and then the hidden menu will pop up. Then navigate to closed captioning and choose disable.
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