Okay, here's what you need to do. I'm assuming at some point yours like mine was formatted under windows. This is bad for them lol. Locate your copy of gigabeat room, and install it. This comes with a extra program in the start menu titled formatting utility for gigabeat. Format with this program, and then look under program files/toshiba/gigabeatroom/GBsystem. Copy GBsystem to the gigabeat, then turn the battery off with the switch on the bottom for thirty seconds. That should do it.
IMPORTANT NOTE!!!!!!!!!!!
This can only be done with a computer running USB 1.0. My newer computers could not "see" the gigabeat properly. I used an old machine with outdated USB to get mine to work again :) you can also check for aftermarket firmware called Rock Box, just installed that one mine, no more converting music to *.sat, it'll take straight mp3s now just like it should :) uploaded 20 gigs to it in less than half an hour :) beats the hell out of waiting ten hours for 8 gigs lol!
Check hard disk drive
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