Here"s how...i hope it will help you
1. Power off phone. If it won’t turn off, take the battery out.
2. Press and hold the Power and Camera
button at the same time. Release the Camera button
when prompted.
3. Press Volume Down key.
4. A yellow triangle will appear. Press on the screen just above the
back key.
5. Select option wipedata/factory reset (Alt + W).
The Backflip will then complete the hard reset.
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