Question about Pool & Spa
Contact Balboa's Customer support department directly at 800-645-3201, follow the prompts to customer tech support (or press 0 and ask for customer support). You will need to be at the spa, control panel open and ready to read off the chip number, and you will need to be proficient with a test meter (AC voltage). The SN error is related to a bad sensor(s), but can also indicate a failed board. An incorrect sensor set will also create this problem, so confirm you used the exact or compatible replacement. If the SN code issue is no longer a problem, but the spa is still not heating, look and see if the heater led is on. If it is, you likely have some burned relays on the board, which can be replaced cheaper than replacing the board. If you need more help, email me at [email protected]
Posted on Aug 30, 2010
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