Question about Canon PowerShot SD1200 IS / Digital IXUS 95 IS Digital Camera

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My camera is saying lens error restart camera when turning it on. Its not letting me access functions. How do I restart camera?

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Andrea Lock

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 09, 2011

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Anonymous

  • 256 Answers

SOURCE: Lens Error. Restart Camera. Camera gives this error message and then shuts off. I can't access photos or function buttons. What can I do?

Press the "MENU" button and navigate to the reset command and reset the camera. That may get the camera to function properly.

Posted on Jun 13, 2009

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Remove memory card, and try doing a complete reset (if such a function is available from the menu).

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Good day,

This is a common problem and sometimes can be fixed.
Please see details on my tip on how to fix this error here:

http://www.fixya.com/support/r7041378-digital_camera_lens_problems

Let me know if my tip was useful for your problem!

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Press the "MENU" button and navigate to the reset command and reset the camera. That may get the camera to function properly.

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What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

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Hi REYPERLA

I`m afraid resetting the camera will not work. The camera has a lens problem and is therefore giving the error.

Contacting your nearest Sony service centre is your only solution.

Sorry about the bad news : (

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