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If you have the driver CD that you recieved with your printer, follow the below steps to install the saftware:
Turn on your computer.
On your computer quit any open applications, including virus checkers.
Insert the MultiPASS MP730/700 Setup CD-ROM into your CD drive. The [MP Setup] splash screen will appear automatically.
If MP Setup does not start automatically, on the Windows desktop, double-click My Computer (on Windows XP, click Start then click My Computer).
Double-click the CD-ROM icon. If MP Setup does not start, double-click 'Setup.exe' (on Windows XP, 'Setup').
In the MP Setup splash screen, click 'Install MP Drivers'.
Note: For Windows 2000 users, if Service Pack 1 or later is not installed, MP Setup will display a message and installation will be aborted.
Follow the on-screen instructions, clicking the appropriate button to move from one screen to the next.
MP Setup will install some system files and may prompt you to restart your computer. If you are not prompted to restart, click 'Finish' in the MP Drivers Setup window and then proceed to step 7.
If you are prompted, make sure radio button 'Yes, I want to restart my computer now.' is selected in the MP Drivers Setup window and then click 'Finish'. DO NOT remove the CD-ROM at this stage. MP Setup splash screen will open after Windows has restarted.
If you had to restart your computer and the MP Setup screen is not displayed or you closed it, on the Windows desktop, double-click My Computer (on Windows XP, click Start then click My Computer).
Double-click the CD-ROM icon. If MP Setup does not start, double-click 'Setup.exe' (on Windows XP, 'Setup').
In the MP Setup splash screen, click 'Install MP Toolbox.'
Follow the on-screen instructions, clicking the appropriate button to move from one screen to the next.
At the MP Toolbox Setup dialog box, click 'Finish'.
Confirm the MultiPASS is turned on.
Connect the USB cable to the MP730 and computer USB ports. Windows will detect the printer and proceed to install the driver files.
Your MultiPASS includes additional software applications that you can install now or at a later date. To install the software, click 'Install Utility Software' and then proceed through each installation.
You can also download the drivers by visiting the below link and selecting your operating system.
I have Vista and a MP390. Did you install the MP toolbox, that is where I have to scan from. Also did you check for any new drivers that may need to be installed?
Please check in the DeviceManager of WinXp for the exact sound device under
Sound Video and game controllers tab.After that goto driverguide.com and download the vista driver for that sound card.
This player works only with Windows XP/SP1 or below. Here is an exact quote from the company: If you have WindowsXP SP2, we recommend that you go back to Windows XP SP1 before Microsoft solves the problem.
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