Question about SanDisk Sansa e250 MP3 Player

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Unable to install software for sansa e 260 R mp3 player

Hi,

I just bought a new computer that has microsoft vista. When I install my best buy / sansa install disk the computer does not recognize it. What do I do to get it to recognize the disk so I can install the software?

Posted by jimmyppage98 on

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Anonymous

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  • 4 Answers

Go to settings on your sansa and scroll down to USB Mode.
Change it to MSC.

Posted on Apr 14, 2008

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Hi .. I need product key for windows Vista Ultmat


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Hi my sansa won't show up in my Explorer after I


Sansa support for c200 series:
http://www.sansa.com/support/sansa_c200/faqs

Look for item 15 in the c200 faqs "player not recognized":
1. Have the Windows Mediaplayer 11 installed and updated
if this did not help and
2. When running Vista apply the microsoft hotfix
when not running Vista or this didn't help:
3. install the microsoft MTP porting kit
MTP stands for Media Transfer Protocol based on software linked
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4. If that didn't help try to connect in MSC mode.
MSC stands for Massage Storage Class based on hardware linked
devices, seeing the player as a removable disk: In the player
Go to Settings > System Settings > USB Mode & choose MSC.

Just ask for help if this will not solve your problem.

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1 Answer

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Look exact model of a player and look the driver through search system. After installation all will work.
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