Question about Office Equipment & Supplies
What do you di if it keeps saying printhead missing or not installed correctly kodak 5300
I am on my 3rd print head and was told by Kodak that from November 2008 they had different print heads with a new manufacturing process which should mean they last longer.Everytime time Kodak have sent me a new head the next day free of charge so the customer service is excellent.
Posted on Apr 28, 2009
Contact Kodak! I received a new printhead and that solved the problem. Great customer service!
Posted on Sep 02, 2008
I'm sorry b3tto, the only solution that Kodak gave to me was refounding to me the money back and then i'd took an HP and i'm happy whith this one,
It has quite the same characteristics.
Posted on May 31, 2008
Return the printer to the store. I had to do it myself 3 times. First I got a 5100 with the printhead error, got a replacement the day after the scanner was producing distorted image. Upgraded to a 5300, the scanner wouldn't work at all. To avoid problems get yourself a Canon or Epson.
Posted on Apr 19, 2008
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