Not sure w/ this one, but is it blinking too fast on printer, the check color and black ink cartridges? and if yes what is the color of the light, is it yellow or red, and is the on and off lights, flashing?
-black and color blinking fast - install printhead
-black and color blinking slow - no cartridges installed
-on and off blinking black and color steady lights, calibrate
-hope this helps, or else contact kodak
-xoxo
oh.. my mistake.. I think you are having a 5100.. could be that you have a 5300 or 5500 printer..
try this one,..
remove everything from printer, cartridges and printhead
-turn printer on and off or unplug printer
-check what message will appear
-if it's the same, put the printhead back in the printer( make sure that it will snap in, look for the sticker on the center)
-close printer, check what message will appear
-if it's the same, repeat the following process for several times
-if not doing, could be that you have a problem on printhead
-might as well will fall on the hands of manufacturer..
-hope this helps...:)
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Thank you ! Red lights blinking."Instal printhead " comes on screen. Have checked it and cartridges and both are clicked into place.Have tried to contact Kodak-difficult-they offer a 48 hour technical service-waiting for a reply. Still cant callibrate so stuck ! Advice appreciated thanks again
The colors are wrong when printed and the print hardly shows. Can not calibrate nor clean the printer head. I have the same problem after cleaning the printer head with alcohol patches. I may need to replace printer head because the printer used to print perfect. Now after know one can help me and can't find where to get another printer head without buying another printer, I am thinking of doing so, but not another Kodak because you can't seem to answer my prblem. I didn't have a problem buying it from you, but having problems from you on how to solve the problem. Very dissapointed with Kodak. Sorry, It seems you wanted my money and now it's my problem. Not very professional busy from a well known company like yourself. From reading some of the complaints, it sounds like you are losing potential customers but not until you get their money at least once. So I suppose that's all that matters to you.Not the customers coming back, but selling a product once and getting their money then. But soon, you'll run out of potential customers because of all the competition,and you're loosing millions with your business tactics. Not a happy camper and not satisfied to say the least. Assistance would be nice, but I don't expect it. Have a great day and sleep well.
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