Canon EOS Digital Rebel XS / 1000D IS Digital Camera Logo

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Posted on Jun 11, 2010
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My camera has a "lens error". It will not contract back and stays out in zoom...it beeps and gives me this message to start, but doesn't do anything.

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  • Master 1,382 Answers
  • Posted on Jun 11, 2010
Anonymous
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Joined: Aug 27, 2009
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Hi,

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended.


1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

2.
Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera.

Thank you !!

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Related Questions:

tip

Lens Error fix for Digital Camera

One of the mostcommon digital camera error messages has to do with a lens problem.Some cameras will just beep and not show any error message and otherswill have an error message on the LCD screen. Some camera's will try tostart, the lens will go out and then return back and shut down.Sometimes nothing at all will happen, but the lens is the reason whythe camera will not start up.


Different camera'smay give you different error codes. Some of the error codes will beE-18 for older Cannon camera's, ACCESS error for Sony, Zoom Error forFuji, lens error restart, or just plain lens error. These are themost common camera error messages, but your digital camera may have a different one.


There are manydifferent things that can cause the lens to give an error message.One of the most common causes is keeping the camera in a case or bag.The dust, grit, felt, and lint from the bag gets into the cameralenses and causes it to jam. The static electric from the camerarubbing the side of the case causes the dirt to be attracted to thelens, which makes the problem even worse. Also if your camera is in acase and the button gets pushed to turn the camera on, and the lenscannot extend it can cause the lens pins to come out of the track,causing focus problems and lens errors. Bottom line is that you areoften better off not keeping your camera in a case! It is saferwithout a case then with one.


The next problemthat many people encounter is that they drop or knock the camera withthe lens out. When this happens, the lens pins can come out of thetrack, and/or the lens can be knocked sideways, which will jam thelens as it tries to extend and/or focus and zoom. If you do drop orbang your camera against something, there is about a 50/50 chancethat it can be fixed. Many times with care the lens can be realigned,but in some cases the jarring or the realigning, will break somethinginternally, so there will be no fix for it.


If your digital camera hasa problem, you will have a couple of choices. You can try to fix ityourself, or you can try to find a camera repair shop that will fix it for you.Because of the type of problems that cause lens errors, the digital camerarepair will seldom be covered under the manufacturer warranty. Alsobe careful to get a quote from a digital camera repair shop before youauthorize the repair. Many times the repair price quoted will be morethen the replacement cost of the digital camera. If you do a search on theinternet for a camera repair shop, make sure to include any shipping andhandling costs in the repair price.


If you choose totry and repair the camera yourself then look for my tip - Steps toRepair a Digital Camera Lens.


This gives you thehow and why of your digital camera error message, and/or why your digitalcamera will/may not start up.


Steps to Repair a Digital Camera Lens
How to easily download Pictures from Digital Camera

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on Apr 26, 2011 • Cameras
0helpful
1answer

Lens doesn't work

Try removing the battery and memory card for at least 15 minutes. With some cameras, this will reset the camera and lens may clear the error message, as long as there is something that is not physically damaged the camera.
0helpful
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When i try and use the zoom for photos the camera the camera beeps, a message E18 appears on screen then it shuts down?

E18 message means a lens error, lens may can't get back. For most situation you can't fix it by you self, but some friends has fix it by their self. They only shaking the lens and make lens get to the right place.
3helpful
1answer

Camera beeps and turns off and lens won't retract

Lens error / Battery expire.
1. Use a new battery will fully charged and then use it. Hope you get good result.

2. Some time lens zooming gear getting damaged by dust. if that gear is scrached by dust then your lens can't work and it will stucked. Your camera automatically turn off.

Of those 2 85% chance of poor/ long time used Battery & 15% chance of lens zooming gear damaged.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.
Jan 31, 2010 • Cameras
0helpful
1answer

Zoom in/out power off message

While zooming in-out camera gives error message means lens mechanism is either defective or lens drive motor is bad. In both cases, lens assembly will be replaced.
Contact nearest camera repair shop for fix.
Thanks.

0helpful
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Sanyo vpc-e760 camera lens error 41

dudeee. totally have the same problem cept mine stays fully zoomed then when i try to zoom more it says lens error 41 and turns off and the lens doesnt go in
Mar 04, 2008 • Cameras
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Zoom Error

i have a duji f20 le zoom lens partly out when turn on says zoom error can you solve this please
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E18 Message - Beeping.

The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!
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