If it is a reletivly new machine then yu need to remove the frount panel to get in to the machaine for repairs.
take a putty knife and between the frount panel and the top panel and insert the putty knife into the holding clip 4 inches in on each side as you feel the spring action of these clips pull forward on the froun panel, repeat for the other side the same way and the frount will be off
Hi,
Here is a tip that I wrote about how to get your washing machine door opened...
Washing Machine Door Jammed
heatman101
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great it worked !!
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