Why dont my burners stay lit on my Dacor Dual Fuel ERSD30 range? They work fine for about 30 seconds, then stop.

The gas comes into the house for all our appliances, so its not running out. There is no visible issue with any delivery hoses. The gas comes into the house for all our appliances, so its not running out. There is no visible issue with any delivery hoses.

hello,clean the igniters very well and make sure the burners are placed in a good shape,you can follow the instructions below,

Using the igniter cleaning brush that came with your
cooktop, brush completely around the igniter, including over and under
the edge of the metal top and porcelain base. Use care while cleaning
because the porcelain is fragile and can crack or break. Do not use
water to clean the igniters. If neccessary, use a small amount of
rubbing alcohol to help dissolve grime.


Examine the burner rings. Remove anything stuck in the
holes with a straightened paper clip, wire or needle. Be careful not
to scratch or damage the ring and cap. Do not distort the shape of the
burner ring holes.


Clean all the burner parts, including the burner bases,
with window cleaner or rubbing alcohol. Use a cleaning brush with
plastic bristles or a firm tooth brush. When done, rinse the parts
well with clean water. Dry all the parts thoroughly before
re-assembling them.


Reassemble the cooktop according to the burner and grate
assembly instructions starting in your product's Use and Care Manual.
Test the burners after reassembling them. If the flame is uneven, be
sure that the brass burner ring and porcelain burner cap are properly
positioned, then check for any remaining dirt or grime on the burner
parts or igniter. If erratic clicking is still present, make sure the
igniter is completely dry. If the unit still exhibits problems after
drying, call your local Dacor® authorized Service Agent.