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Re: SCRATCHED TV SCREEN
I was researching your problem and I found a warning that you may want to heed on http://www.answerbag.com/q_view/577.
"Scratched glass under compression can be dangerous (more prone to failure). In televisions, the glass is like a giant light bulb
that is completely emptied of air, so it is always ready to implode
like a submarine getting crushed in a hollywood movie. A scratch can be
a a weak spot and implosion can send glass flying when it collides
together. Although the flying glass is just tiny shards that can,t
penetrate skin, only one has to hit your eye to make it a big deal. So
safety glass might be a good idea when working on the tube that close.
You will be able to make the scratch duller with some work."
The actual answer is that you would have to have the front screen replaced. It is opticaly coated. If you try using any type of polishing compounds the coating will be removed. There will probably be ripples and reflections where you tried to do the polishing. The replacement part is made of acrylic with an optical coating. It is expensive.
If you had an LCD screen, the compete panel would have to be replaced. This would be terribly expensive!
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Hi There is a solution. If you brought this to my shop I would replace the film (depending upon availability). Absolute worst case is replacing the screen (costly). Of course this is my shop, you'll need to take it to a reputable repair person. Sorry
If you were moved by professionals, perhaps you can file a damage claim? Both the scratch and the colored lines warrant the replacement of the VERY expensive LCD panel. Sorry, Mary, but this is not something that you can fix yourself, nor would you want to.
hello, if there is a scratch on your reflective outer glass panel screen, it can be replaced if you are handy with tools or diy i happen to have the screen removal manual for this tv model th42pz700u you dont have to dissasemble the tv just the outer front housing remove the back panel and theres some screws that hold the front casing on those come of and the front refelctive glass can be removed without any trouble or dissasembly of the internals just the front casing
you may need to find a selling as is plasma tv with a broken internal screen usually they are this way that outer screen dosent break easily so unless you want to pay 489 for this reflective glass part i would try and find a 'for parts or repair 42 inch pany' they will fit if they are the same size make sure the outer screen is not broken or scratched. hope this help
One really cheap and quick fix is to gently rub a little vaseline into the scratch, then even more gently rub off the excess, in the direction of the scratch. Oftentimes, though still visible when the screen is off, the scratch will virtually disappear when the display is on. An alternative method is to use white candle wax, which has been allowed to cool on the tip of a cotton swab.
If this does not work, a fine rubbing compound can remove the scratch for real, assuming it is not too deep.