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Actuall, a special designed android data backup app could help, just few simple steps to transfer everything from your phone to computer, and you don't need to root your phone, just need enable usb debugging on your phone. Android Manager for Windows Mac OS
If your phone is battery gets low for a short period of time then replace your phone battery, it is faulty or not fuctioning well. You can text or recieve calls but it may not take longer and when you try to make a call it suddenly shut down. So it is better to replace your battery with a new one to solve your phone problem.
Check two things: Call 611 for AT&T and make sure your text plan is active and ready. Second, make sure you are texting from an area with good coverage. Without data coverage you can make calls but not send/receive data.
Sounds like you have a bad unit ir one with the original software. look on the "about" icon or the menu and see if you can find the version of phone / software load. It may also be behind the battery. Google that version and see if anyone else has had those issues. I dont know how long you have had it, I always wait for a few months after they announce new phones, til the figure the bugs out of them...
Since no one has answered this yet and I found a solution, I minus well help the people out there. This is how I do it: 1) go to menu 2) go to tools 3) go to USB Mass Storage This will allow your computer to recognize your phone/card and will open it. I highly recommend transferring all your photos and video to your card instead of your phone memory. This is how you transfer it from your phone to your card: 1) go to menu 2) go to settings 3) go to memory from here you can gain access to what is on your phone memory and your card memory. From this you can edit where you want to save your pics/videos/sounds to (either phone or card memory) and transfer your media files from your phone to your card or vise versa.