Need to run a complete scan

Hello there. A reformat basically means to erase everything and restore it to a point where it was new.

Now if you still want to reformat, Number 1, you will need the DVD to install the Windows 7 Operating system as well as all your files will disappear. Another thing you may do would be to make a complete back up and then the reformat.

I RECOMMEND the following:

1. If your pc is running slow, download this utility and run its features
http://www.iobit.com/toolbox.html
2. Next you should do a complete PC virus and Spyware scan.
Free Anti Virus:http://free.avg.com/ca-en/download-free-antivirus
Free Anti Malware:http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

If you follow these tips, your laptop would increase its performance drastically so you would not need to reformat. ENJOY

Get a good anti-virus application (I recommend the excellent and free AntiVir) and run a full system check. Remember to update the antivirus application with the latest virus definitions.
Also worth installing an anti malware application (I recommend Anti-Malware) and running a full system check as well.

I suggest you power off the laptop and restert in safe mode. As soon as you power up keep tapping the F8 key - this will bring you to a screen that asks for a strart up mode - choose Safe Mode With Networking.

You will have a screen in low resolution (large icons etc.).

From here you should be able to download an anti virus program such as AVG or Malwarebytes. Do this and update the virus recognition files, then run the scan.

See if you can boot in Safe mode. If yes, then once up in safe mode uninstall all existing anti virus software's that you have installed. Then download Microsoft Security Essentials. But hope you are using a licensed OS. Download, install, update and then restart. Then do a full scan. This should solve your virus issues

Have you tried a Disk Cleanup? This can often cause computers to run slowly. Look under Start>All Programs>Accessories>System Tools.

If you are using windows o/s then go to control panel>uninstall or remove programs, then look for avg and click uninstall.Easy as that.Make sure you remove anything that says avg..

Firstly,

AVG has a habit of CONSTANTLY picking up these random and mostly annoying "Harmful" Viruses.

Reinstalling AVG helped me and it should help you too (Y) :).



Hope I helped

- donman92

I think you are infected with a spyware/malware.

try to download spybot search and destroy, update the database definition and scan in safemode.

download from here

post back if you need further info. good luck

This could be because you did not follow a proper procedure for an anti-virus removal. Nevermind, follow these instruction:

1. Download CleanUp utility from http://support.microsoft.com/kb/290301.
2. Install it and run it
3. Scroll down and select AVG products and remove them one after the other (if there are more than one)
4. Restart the computer and install your new anti-virus program

Kindly get back if need any further help

can you delete it? try to let other web programs scan your computer. can you get online?