Question about Creative Labs ZEN V Plus MP3 Player
Creative is the one forcing Wal-Mart into a 15 day only exchange policy. The supposed reason is that they have people coming back to exchange when the one year warranty is just about up, not because the player is broke, but so they can upgrade to the latest model since theirs won't be in stock anymore. Wal-Mart help desk doesn't have the time to verify whether the player is broke or not.
So that forces you down the Creative RMA path. But if it is more than 60 days after your purchase, it's probably not worth it because when you do finally get an RMA, you have to send $25 non-refundable handling fee with your player to get it fixed. It's clearly not worth it for the low end players.
Posted on Jun 14, 2008
Call creative and get a RMA
Posted on Apr 24, 2008
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