Question about SanDisk Sansa E280 MP3 Player

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Media player does not detect device

I am trying to sync my MP3 player, and I have always used Windows Media Player before. Now, when I connect the USB and open media player, it says it does not detect a device.

Posted by WoolenWishes on

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1 Answer

ThaMp3Doctor

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  • 8,597 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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I cannot find the drivers for my son's new Eclipse 180 series 4 gig mp3 player and I need help. Thank you!

Hi Mommychrista,

Thanks for the question ,

To connect this media player you don't require any additional drivers but you can use the inbuilt windows media player if you are using windows XP, VISTA or Windows 7.

However please note that you need windows media player version 7 or more to get this player connected to it.

What you need to do , is open windows media player and then connect this music player to a working USB port via the USB cable which comes along with this music player.

Then Windows Media player will prompt you with a setup screen asking you to name the MP3 player.

Once you have named your MP3 player, select Finish, and your Windows Media Player will open to the Sync tab.

Drag your music to the sync list (on the right of the screen) from the list on the left.

Once you have selected the music you wish to add to the player, press Sync.

Windows Media player will load the songs on to your MP3 player.

Once all the songs you have added are synced to the unit, and Windows Media Player says that is safe to disconnect your MP3 player, disconnect the device.

If your son has all his music files that he needs in one folder , then he can follow another method of simple copy and paste.

This works as follows :-

Connect the music player to the computer via the USB cable, connect this cable in a working USB slot and the player on the other end.

Then you will find a removable device being detected in your my computer, that removable drive is the memory of your music player in which you need to copy files.

Just right click on that icon of removable drive and select open and then you can copy the folder that you want to copy by right clicking on the folder and selecting copy and then come back to the removable drive , which you have opened and then select paste.

This will copy the complete folder to your music player's memory.

Then you can safely disconnect the music player via the USB cable and then you will find that the files are being shown in the music player , ready to play for you ...:)

Hope that helps ..:) In case you have any queries, feel free to let me know , your feedback would be appreciated.
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sounds like its defective i just loaded my music straight from WMP return it and get a new one.
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You need to reformat the player for your computer to recognize it. since its requiring the device to be formatted to FAT16.

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i had a similar problem (would not load driver) and was able to solve with the following: 1. install version 10 or greater of windows media player. 2. in Device Manager (hardware tab on System in Control Panel) right click the ? Samsung YP-T7J and pick update driver 3. Select No, not this time, Next> 4. Install from a list...., Next> 5. Don't search, I will choose.., Next> 6. Select Portable Devices, Next> 7. Select MTP Device, Next> 8. The drivers are copied and the device is recognized. There are other prompts depending on your media player config, but only pertains to how the device is handled. jlw.
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