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When trying to scan with photoshop 7.0, the following message appears, "Could not complete the import command because of a problem with the acquisition module interface."

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Anonymous

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Try re-installing the photoshop software and the scanner drivers.

Posted on Apr 10, 2008

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I have a Microtek 9800XL scanner. I use Photoshop to scan items into my computer. Lately if I use a custom setting and try to scan an image over 300 dpi, I get the following error message (in Photoshop)...

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Purchased a new ThinkCenter desktop computer and my Logitech X-230 speakeers will not work with it. Help! Ken

Probably your problem is your PC audio device not your new speakers.

First verify you see a small sound icon sound3.gif or sound.jpg in the Systray (generally at the bottom right hand corner of your screen). If this icon is missing follow the below section.
Windows XP

  1. Open the Control panel
  2. Open the "Sounds and Audio Devices" icon.
  3. Verify the "Place volume icon in the taskbar" checkbox is checked. If this option is not available or is grayed out, skip to the next section of this document.
  4. If you were able to check this box, click ok and close out of this window and the Control Panel.
  5. Double-click the sound icon in the Systray and verify that all the sound volumes are mid-way or higher.
Also looks like there are some corrupt system files on the computer I would suggest that you run SFC scan which would scan for corrupt system files on the computer and replace them.

Steps to perform SFC scan:
1. Click the Start button
2. From the Start Menu, Click All programs followed by Accessories
3. In the Accessories menu, Right Click on the Command Prompt option
4. From the drop down menu that appears, Click on the 'Run as administrator' option
5. If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.
6. In the Command Prompt window, type: sfc /scannow and then press Enter
7. A message will appear stating that 'the system scan will begin'
8. Be patient because the scan may take some time
9. If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
10. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"
11. After the scan has completed, Close the command prompt window restart the computer and check.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista / 7 installation disk.
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My Epson RX650 scan software will not start up. The printer works and the copy feature works. When I double click on the Epson Scan icon on my desktop it appears that it wants to start up but then...

Install another scanning software, if you have photoshop or any imaging software, you can use the scanner by going to the menu, then choose File, Import, TWAIN, Acquire and the scanner control will appear.

Or just go to My Computer and double click the scanner icon (in XP) to start the scanning assistant.
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The error telling you that Photoshop 'will automatically shut down' is a waterd-down way of telling you there was a critical error and that it was not able to open. There appears to be a corruption in your Photoshop installation.

I would recomend uninstalling Photoshop 7 and then re-installing it again as follows:

- Click Start > Control Panel > Add/Remove Programs (or 'Programs' in Vista or Win7)
- Locate Adobe Photoshop 7 and click on it and select Uninstall.
- When it has completed, restart your PC.
- Once restarted, re-install Photoshop 7 via the CD/DVD.

Hope this helps,
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Try to ensure that Windows Installer service is running, or force start it. 1.. Open Run, and type in services.msc then press Enter. Alternatively, go
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2.. Locate Windows Installer in the all install services listing.
3.. Verify that the Status is Started. If the Status column is blank,
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4.. If you get error trying to force start the Windows Installer service,
try to change the Startup Type to Automatic (default is Manual), and then
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I would suggest you to run SFC scan which would scan for corrupt system files on the computer and replace them.
Steps to perform SFC scan:

1. Click the Start button
2. From the Start Menu, Click All programs followed by Accessories
3. In the Accessories menu, Right Click on the Command Prompt option
4. From the drop down menu that appears, Click on the 'Run as administrator' option
5. If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.
6. In the Command Prompt window, type: sfc /scannow and then press Enter
7. A message will appear stating that 'the system scan will begin'
8. Be patient because the scan may take some time
9. If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
10. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"
11. After the scan has completed, Close the command prompt window restart the computer and check.
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