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Printer has been installed on computer. computer recognises that it is connected to the printer. however, when i print some thing off it says "problem communicating with printer", i have tried all the solutions eg restarting computer, checking printer is connected etc,but it keeps saying this.

Posted by carrie-ann on


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paul proctor

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Hi you know when you press print does the screen that comes up that you ok the print on does this have you printer listed as the name check this then get back to me

Also what printer is it and did you install it using the disk with the printer let me know ok.

And also what operating system are you using like win xp or vista or linux let me know also

Posted on Apr 10, 2008


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Related Questions:


Makes copies but does not print

Check the data cable between the computer and the printer, make sure each end is connected to the correct port. Note USB plugs will fit into network sockets but won't function of course. Check the the computer recognises the printer is installed and connected. Check that you only have ONE installation of the printer. If you have multiple copies, the simplest fix is power off the printer - delete ALL installations of the printer - reboot the computer - power on the printer and let it reinstall. Try the test page and if still no good try connecting it to a friends computer. If it works there, you have faults in your i/o ports, if not - replace the printer

Which setting does the printer have to be on to print a page?

To be able to print a page form your computer (I guess that is what you mean) you FIRST have to install the printer software. That also will initiate a driver, needed for the operating system to connect to the printer. Then connect the printer and switch it on. The computer now will recognise the printer and when you click print from any program or text, it should e send to the printer, via the spooler program.

Printer and computer not communicating

Reinstall the printer drivers again and see if the problem corrects itself or if you prefer roll the computer back to when the printer worked using System Restore. If this fails to correct the Issue time may have come for a printer upgrade unless this is a high end business printer, then have it repaired, home units are dirt cheap right now.

Hi My Canon Pixma iP5300 injet printer will not...

the problems are :-
  • cartridges are not recognised or installed
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Switching from copy to print from computer

If you look carefully at the printer you'll note that there is no button for "Print" and the reason for this is that all the other functions are for using the printer as if it wasn't connected, nor needed a computer.

All your printing functions that DO use a computer require you to interact with the printer via the computer.

In short, to use the printer from the computer you'll need to make sure you've installed the correct drivers (see your installation CD or the Canon website) and then plug the printer in using a USB cable connection to your computer. If the computer recognises the printer you'll then be able to print.

In a nutshell if your printer is connected and drivers installed properly it doesn't matter what your printer has selected on the printers own control panel, you just print :)

Hope that helps.

All in One Scanner/Printer problems

Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

Lexmark 3100 printer

U first install the printer software which is given by the printers and install it. after that u connect the usb port it will automatically ask you whether u connect and let u install the driver for it
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