My Wacom Tablet has worked fine for about a year and now it suddenly doesn't work. The blue light is on but doesn't do anything when pen in on the tablet, also tried with the mouse so I guess it can't be a problem with the pen or mouse. I have tried reinstalling drivers and restarting and also trying it with a different computer.
When I reinstalled a driver I got it from: http://www.wacom.com/productsupport/select.cfm Mine is Intuos3, so I went there and selected Mac OSX, then newest version...it is possible I may not have got the right driver as I don't know what the numbers mean that come straight after the word 'Driver' in the options at that point?
I'd be so appreciative if any one had any answers or advice as I'm lost without it!
I have a WACOM Graphic Tablet (GD-0912-R). I recently purchased and installed a serial port card for this tablet in my new Dell XPS_420 PC running Windows Vista Home Premium.
The Wacom Tablet registers power on (the orange light lights up). The power light also shows "green" when you click the mouse or apply pen pressure.
The problem is that Vista does not "see" the Tablet...plugging the tablet into the serial port gives no responce from my PC...does not ask for drivers, tec.
How do I check for a "dead tablet" and how do I fix it if it is? Where can I find repair manuals, schematics, etc. for Wacom Tablets, or does someone out there no how to go about fixing this.
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Make sure driver is installed and there is not any ? mark or yellow ! mark in device manager. Reinstall your tablet driver then check. Uninstall all usb driver from computer. Connect your tablet to computer then when you power up the computer press F8 key then enter in safe mode. Make sure usb cable is works fine if you connect your tablet to computer with usb cable. Let me know if you need further assistance. Thanks for using FixYa.
Will the tablet work with the mouse? If it does not, is not working is the blue LED light on. If the LED is not working try another usb port. If the mouse works go into the Wacom tablet properties from the start menu. Select the grip pen from the tools. Click on the default button to restore the stylus to factory settings. When you press the pen you should see the pressure scale rise. You can also test the eraser pressure. You could also replace the stylus tip to see if that works. From the Wacom site you can order a new stylus or tips if it is found defective.
Hmm. I've had a similar thing happen with my tablet. Have you tried removing the tablet pen from the list of tools in tablet preferences and then adding it to the list again before checking the 'About' section of the tablet pen set-up and clicking the 'diagnose' button there in? As that worked for me when my tablet pen was not working. The pen was recognized by the tablet after that.