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If volume bar is presented continuously, the TV is in a continuous command volume down state. Could be volume down button down stuck on TV, or possibly remote, or some other device capable of emulating a remote is issuing command volume down. Or control logic in TV has failed with this unusual result.
The main system control memory IC to this TV is damaged. Replace it. If you wish to get some details; visit the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Volume keys: These keys allows you to turn up or down the volume of the ringtone and the speaker. Press these keys to turn the volume display on, and to change the volume. To lower the volume of the ringer during an incoming call, press the down volume key to the desired volume, or until the option changes to Vibration All Activated. The volume keys can also be used to scroll up or down to navigate through the different menu options. These keys are also used when the Music Player is active. While on call turn on the speaker and increase the volume with the Volume Key.
usually the up and down or the right and left scroll keys are defined to turn the volume up and down. Make a call to say hotline and then try the keys and see whether it shows the volume up and down graphic