Question about HP OfficeJet 7410 All-In-One InkJet Printer

1 Answer

FAX I have a 7410 that works great but, there is a problem when I try to fax or receive a fax from certain fax machines that the system does not receive or fax to that machine. I get a double beep and that ends it. I am missing faxes and know that some of my faxes are not making it. I am running Vonage and have called them a reset the printer but it is still not working. Any ideas?

Posted by lbrooks836 on

  • 3 more comments 
  • iboarman Jun 27, 2008

    I just have vonage and I called hp for support unfortynately the printer has to have it's own phone jack (not conneted to a splitter) I only have 2 phone jacks in the house and the other one is in the kitchen, please help

  • Anonymous Jul 07, 2008

    When trying to send a fax, the screen displays, "Send fax failed". I never hear a dial tone and the device never seems to start the scanning process of the documents I have loaded. I've gone through HP's on-line support tips, and none seem to help.

  • Anonymous Jul 07, 2008

    changed ecm

    auto answer mode

    resolution standard

  • Anonymous Jul 08, 2008

    Again with the 7410 All-in-One, the screen says "Send fax failed". I got some tips from HP site that had me clear out the system memory, basically resetting everthing. Now there is nothing in the fax log anymore. I can't seem to get the error code number either. Everthing else works perfectly, copying, scanning, printing... Just when I go to send a fax the same message appears. I've tried everything, does anyone know of a solution? PLEASE HELP!

  • bramsay Nov 03, 2008

    My 7410 All in One has stopped receiving faxes. It beeps twice and then nothing comes through. This office has lost the manual, and I'm clueless as to what to do to get the faxes to start coming through again.



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Michael Dickerson

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  • 26 Answers

Go into your set up (above the ok button and print report/fax log and see if they are showing up there. If not I do not believe it is a printer issue.

Posted on May 31, 2008


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I'm not receiving certain faxes. How do I ensure they will all be sent to me?

Pl. check the memory received., If your fax setting is not done for memory setting i.e. when you receive a fax that immediately printed .Then the fax machine is right some times voice calls also generated if it was given earlier for that or used for voice call, so caller may try to communicate for voice call and got the fax tone (as the fax machine is in auto mode),he simple disconnect the line.
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Have a nice day and do not forget to rate please...!

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