Question about Kitchen Ranges
I have the same problem, started after a self clean. Both oven elements will not work. There is a 20A fuse on one of the wires that comes from the terminal block (where the wall plug connects to the back of the oven) that feeds the two heater elements. My fuse was blown. I cut it out and twisted the wires together to verify it works, and it does, but this is an unsafe condition, and am currently looking to have the fuse replaced by a pro.
Posted on Apr 20, 2009
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Good Morning Stephanie - Typically you may locate the model and serial number in the storage drawer, on the right side. Based on the symptoms you are describing, you may either have a communication error from the main control board or a faulty bake and/or broiler element. If resetting the unit did not solved the issue, at this point I would personally contact a professional to accurately diagnose the range to determine the root cause to reduce the risk of unnecessary parts.
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