Question about Creative Labs ZEN Vision:M Digital Media Player

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No license to play/sync license from PC - Zen Creative V Plus

Hello!

I have a subscription to Napster to Go, and back in December I filled my 2 GB Zen Creative V Plus with 306 songs. It worked fine for 30 days, but on January 14th, I kept getting the "No license to play/sync license from PC". I have gone back online to Napster to go several times, but I can never get this resynced. My subscription is current, and my question is 2 parts: How do I go about doing this, and can I get these permenantly downloaded to my player without having to go thru the resyncing process every single time? I don't own a computer, so I would really be interested in knowing how I can do this.

no licennse to play sync license from pc

Posted by ZACTech on

  • tangerine615 Jun 02, 2008

    My sister has had the same problem with her ZEN Vision:M after about
    8months. She had Rhapsody for several months and then cancelled her
    subscription. About 2 or 3 months later, she started getting that
    notice on most (but not all) of her music. She still has yet to fix
    that problem, so she has asked me to see what I can do. Though I'm not
    completely inept, I have to say I don't know exactly where to start.
    For now I'm trying to charge the completely dead battery and go from
    there with some help on this website. However, because she doesn't have
    the Rhapsody subscription anymore, she cannot resync continuously (from
    what I know). Even though she paid for several months for the music she
    got, she has to keep paying to keep that music? What a clever plan on
    the company's behalf... And a short while ago when I tried to sync it
    to my playlist, it wouldn't take and kept the old, unplayable music.
    Any advice is appreciated on how, if at all possible, to get the music
    to work or to get different music on.

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1 Answer

ThaMp3Doctor

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Unfortunately with Napster and Rhpasody (and a few others) you will have to resync every 30 days. The license should renew itself if you connect your player and resync, but i would check with napster's tech support b/c you might have to enable auto-sync temporarily until all of the licenses are updated. Alternatively, you can right click all 306 songs, click on "license" or "digital rights" and click "acquire license" - but that could be a real, time-consuming pain.

If you convert those songs to Mp3 format with an Mp3 converter,, you will never have that problem again.

-Tha Mp3 Doctor

Posted on May 29, 2008

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2 Related Answers

rivers125

  • 1 Answer

SOURCE: No license to play/sync license from PC - Zen Creative V Plus

Start up Window Media player on your computer. Plug your Zen device into the computer. Wait until you see it listing in WMP. Unplug the Zen and see if you can play the songs.
The licenses on the device should be updated by WMP when you plug in the device

Posted on Jun 11, 2008

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Anonymous

  • 7 Answers

SOURCE: No license to play/sync license from PC - Zen Creative V Plus

Try putting the songs on your PC if they are not there already. Delete all the songs from your Zen, then reload them.

Posted on Jan 23, 2009

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No license to play/sync license from PC - Zen Creative V Plus

> 2 years ago

> no license to play

> Sync[hronize] license from PC

Connect the player to your PC.
Launch the software on your PC.
Click the "synchronize" button, to "push" the licenses from your PC "down" to your player.
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Connect your ZEN to your PC, and launch the ZEN software on your PC.

Click "synchronize", to "push" license-information from your ZEN library on your PC down to your ZEN device.
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It depends on what program you use. If you use Napster, just connect the device and when the pop-up menu opens, click "Sync my music with Napster." I'm not quite sure what you do if you use other music downloading programs.
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No license to play/sync license from PC - Zen Creative V Plus

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Go into your Control Panel and Add and Remove Programs. Make sure Show Updates is checked on top of the Window. Scroll down to the bottom and remove Hotfix for Windows Media Format 11 SDK (KB929399). Restart then resync your music to your player. Unfortunately, Windows continues to reinstall this "fix."
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I reformatted the player, deleted and then re-downloaded the subscription tracks.

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Error with Napster

http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
  • A specific application from the online music service provider
  • Windows Media Player 11.
  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
  • An MP3 player with MTP/PlaysForSure firmware installed. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus, ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto, ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.
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