My scanner worked great for awhile. But, since, I have moved, the scanner will do two things. With all things I scan, a white strip will appear in the scan---like there is something blocking the scanner in that area. The other thing that occurs is with pictures----it does not scan them right - it just looks like a black square with a white line through it. Does anybody know what I can do to fix this problem?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This sounds like a software problem. It might be best (and most simple) to just uninstall the epson software and then redownload and re-install it. Just log onto the Epson site and there will be helpful ideas and software there.
You need to download a "Twain Driver and Epson Scan Utility" from the Epson Website.
But before you start downloading the Twain Driver we need to delete the previously installed driver in your computer.
1.) Click and open the MAC or Apple Hard drive / Application and trash Epson Scan and Epson Scanner Monitor ( drag it to your trash ) 2.) MAC hard drive / Library / Image Capture / Twain Data Source., we need to trash ( *.ds file ) 3.) MAC hard drive / Library / Application Support., trash the Epson Scanner Module 4.) Disconnect the connection ( USB ) between the printer and your MAC. 5. ) Empty your Trash bin and restart your MAC
After the restart we can now download and install the Twain driver to your MAC.
CX4800 is an all-in-one printer copier, scanner, printer at one. It's unfortunate that CX4800 doesn't have any fax capabilities. Epson has variety of All-in-one printers that has fax function such as CX9400F, CX9475F, CX5800F and CX7000F.
If you have future concern feel free to contact us again. Thank you so much.