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I have a partner acs rel 7 with a voice mail card (large) 16 mailboxes. I set the time to the correct time at ext. 10, and it holds for maybe 15 minutes or until a call rings in, then the system clock advances an hour. Any help would be appreciated.

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Anonymous

With the new firmware of the 5x9 syncs the time of the phone system from the data of Caller ID. The provider is sending the wrong time stamp on the caller ID.

They did that to compensate for the new daylight savings time change.

Posted on May 29, 2008

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I have the Avaya partner voice messaging and the mailboxes have been set up but when the phone rings twice it goes to fax not voice messaging. How can I fix this

Your voice mail extensions are programmed incorrectly in the system. You need to enter the System Programming mode from Ext 10 or 11 and use #607 to set the correct voicemail extensions.
tip

Change time/date on Partner ACS processors

<i><b>Partner ACS, any release</b></i><br><b>Changing the time on a Partner system must be done from extension # <b>10 </b>or <b>11</b>.</b><br><b>1. At station(Ext.10 or 11) press feature, 0, 0<br> 2. Press the left intercom 2 times<br> 3. Enter # 103<br> 4. Enter the correct time in 24 hr. format, for example:<br> * to set the time for 09:00 A.M., enter 0900<br> * to set the time for 04:45 P.M., enter 1645<br> 5. Press feature, 0, 0</b><br><a href="http://www.Telemanuals.com"></a>
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We are getting Mailbox is near capacity message

How many mailboxes do you have set up?

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next press the left hand intercom twice
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press feature "00" to logout
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AVAYA PARTNER ACS PHONE SYSTEM - Separate Greeting

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next press the left hand intercom twice
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enter in "#206"
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Avaya acs

easy w/ some more info. what release acs? no clue maybe... then you can "default" system which restores system setting to day 1 and you then se date and time , then assign ringing to phones after that. UNLESS you have Auto Attendant and / or voice mail card . other settings must be programmed in this case. -Bob
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