Red light turns on and off while charging e-reader 600
When trying to charge, my e-reader 600, the red light turns on and off. Even if you switch the device on, it does not work (screen is empty) . I tried to restart my reader but it did not work. Meanwhile it seems my computer does not "recognize" that the reader is connected.
In practice, it seems that nothing works, accept a red light that turns on and off after USB connection to a my computers port. What can I do?
Re: red light turns on and off while charging e-reader...
Okay Plug It In And Let The Red Light Turn Off By Itself
Then Get A Tooth Pick Or Any Item That Will Go In The Reset Hole Then Pug it In Again.
The Red Light Will Still Be On But After Five Minutes Unplug It Turn It On
The Light Will Be Yellow Then Turn On .
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If the Reader is frozen, you can try the following:
1. Disconnect the reader from the computer 2. Hit the reset button at the bottom of the reader for 3 seconds 3. Slide the power switch 4. Screen will blink and will show "Opening book" 5. Allow the reader to load and then see if operational
Note: If the reader get stuck again, connect it to the computer for 15-30 minutes and allow it to charge, make sure the red steady light comes on.
This happened to me. Reset would not work, nor would the on/off switch. Although the reader appeared to be 50% charge, I tried to charge it for hours and even overnight, but the charge indicator did not move. In the end, I disconnected the charger and abandoned the reader. The next day I looked at it and the charge indicator indicated 100% charge and I was able to switch off the reader and then use it normally. So it might be worth charging the reader even if you can't tell it is charging, then leaving it for a day and coming back to it. Worked for me.
The Sony
Reader used a special type of display; the LCD can retain an image without
having power. It takes power while changing the pages. In most of the cases, if
the power is fully discharged, the LCD will keep the last image that was
displayed it makes an impression that the Reader is frozen. However, the Actual
thing is, the screen retains the last image on the screen and there is no power
to change the pages. These type of situations can be resolved by charging the
Reader sufficiently.
Each step in
my solution is a possible resolution. Hence I suggest that you perform each
step and check the operation.
Charge the
battery fully by connecting to a computer or by using a compatible AC Adaptor.
It may take a few minutes (up to 15 minutes) to display the charging symbol if
the Reader is fully drained in its last use.
Once the
reader is charged fully (at least 45 minutes), slide the power button to turn
ON.
Perform a soft
reset. We can perform a soft reset by pressing the reset button on the Reader.
After theRESETbutton has been pressed, slide thePOWERswitch to activate the Reader
device again. If the Indicator lightnext
to the power button on the Reader device isyellow, the unit is attempting to start up. If
this is the case, allow it a few moments to complete startup. If the Reader
is still not charging up properly, connect the Reader to computer or AC Adaptor
and then press the reset button.
Disconnect the
Reader device from the computer (if applicable) and then slide thePOWERswitch to activate the Reader
device. Check if theIndicator
lightnext to the power
switch on the Reader device isyellow(indicating it is turning on) and
if the unit is responding
If the unit is
still frozen, connect it again to the computer or AC adapter and while connected,
check if theIndicator lightnext to the power switch on the
Reader device isred. If this light isred, allow the Reader device to
charge for one hourso
there is sufficient charge for troubleshooting.
If the issue
persists, perform a hard reset to resolve the issue. Please follow the steps to
perform a hard reset:
Under certain
circumstances, moisture condensation can occur. Moisture condensation can be
caused by moving the Reader device between temperature extremes or if the
Reader device has come in direct contact with moisture. If you suspect moisture
as the cause, allow the Reader device to sit for a few hours before attempting
to turn it back on
The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired: http://eservice.sony.com
The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
Please perform the below mentioned steps and check whether it helps.
Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure.
2. Perform a soft reset. Just press the RESET button using a sharp-pointed object
3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again.
5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset.
7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
8. Once the Reader has sufficient charge, perform these troubleshooting steps again.
9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status:
* You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged.
* It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
http://eservice.sony.com
The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
Please perform the below mentioned steps and check whether it helps.
Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure.
2. Perform a soft reset. Just press the RESET button using a sharp-pointed object
3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again.
5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset.
7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
8. Once the Reader has sufficient charge, perform these troubleshooting steps again.
9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status:
* You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged.
* It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
http://eservice.sony.com
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